0 Replies Latest reply on Jul 20, 2012 3:51 AM by trilix

    Vmware vm's not visible in ePO



      We have a lot of vm's that are not always visible in ePO.  We've researched the issue and found out that the vm's have a duplicate mac address for the RAS Async Adapter only.  However the mac address for the LAN adapter of each vm is not identical.  Also under "HKLM -> Software -> Network Associates -> ePolicy Orchestrator -> Agent", the mac address is the one used of the LAN adapter.


      My question is: Does a duplicate RAS Async adapter cause this issue?


      Thanks in advance.


      Extra info:

      Using ePO 4.5

      No duplicate GUID

      Alle vm's are created from clean installs and ePO Ageint is installed manually