Do you have any Patch for 8.7 installed?
The current version is Patch 8 as far as I remember. Those Patches solved also a lot of issues, maybe also yours.
Can't say if that happens again in 8.8 SP1 without testing it.
pato, the scan engine version is 5400.1158 and the DAT version is 6776.0000
Under "Installed Patches" it says 5. Does that mean I'm missing 3? If so where can I download it from and apply it to the clients (I'm fairly new with McAfee ePO and VSE so I apologize if this sounds like a stupid question).
EDIT: Searching on the net I found this:
Looks like Patch 8 is for 8.0 and 8.5.
For 8.7 Patch 5 is the latest patch so it looks like my clients are fully up to date (im definately at HF643440 maybe even later, anyone know how to tell which HF's have been applied and which ones are still needed?)
Oh ok, yeah in that case you use the current version.
There should be an article around on how to discover which hotfix is installed, but I don't remember it.
I guess I can't help you then, at least it looks like you already use the latest version.
Might be worth to open a case directly with Mcafee.
Hmm, what you describe sounds very much like KB73018, I see though that you have already digged through the KB by the looks of it. Per definition there should be no issue any longer ... unless you discovered something else :-) Patch 5 is the latest Patch for VSE 8.7, Patches are cumulative, no need to install Patch 3 separately.
To answer your question, yes upgrading to VSE 8.8 P1 is certainly advisable and if you are at it you can also roll out HF735512, which is attached to KB75007. This will bring you the lates set of drivers/files for VSE. I would very much expect the symptoms to disappear after upgrading to VSE 8.8.