1 Reply Latest reply on Aug 20, 2009 11:54 AM by rmetzger

    Vscance u1000extradat1000,bocvse_1000

      I keep getting this error message when I try to update my McAfee software: Updates not applied packages not in repository VSCANCEU1000EXTRADAT1000,BOCVSE_1000
      ..Does this mean that the update was not successful and my computer has no current update?. If so, how do I solve this problem so that the update packages are in the repository?
        • 1. No Problem; Simple place holders for future use.
          rmetzger


          If all that were listed was VSCANCEU100, EXTRADAT1000, BOCVSE_1000, then there is no problem. These are 'repositories' for future use and may not be used Today. However, the download process warns you that nothing was available. See the knowledge base article below for the specifics.


          ERROR: Updates were not applied because packages were not in the repository: VSCANCEU1000, EXTRADAT1000, BOCVSE__1000, VIRUSCAN

          Corporate KnowledgeBase ID: KB53932
          Published: October 07, 2008

          Environment
          McAfee VirusScan Enterprise 8.7i
          McAfee ePolicy Orchestrator
          Microsoft Windows (all supported versions, see KB51109 )

          Problem 1
          Agent_<Computer_name>.log records the following errors:

          i #3880 Script Product(s) running the latest DATs.
          i #4456 Script Verifying VSE870Det.McS.
          i #5580 Script Searching available updates for McAfee VirusScan Enterprise 8.7.0.
          i #3880 Script Updates were not applied because packages were not in the repository: VSCANCEU1000
          i #3880 Script EXTRADAT1000, BOCVSE__1000
          i #5580 Script Update Finished


          Problem 2
          UpdateLog.txt records the following error:

          Starting task: AutoUpdate
          Checking update packages from repository ePO_FFUKAPP01.
          Initializing update...
          Verifying catalog.z.
          Extracting catalog.z.
          Loading update configuration from: Catalog.xml
          Downloading PkgCatalog.z.
          Verifying PkgCatalog.z.
          Extracting PkgCatalog.z.
          Loading update configuration from: PkgCatalog.xml
          Verifying V2engdet.mcs.
          Product(s) running the latest Engine.
          Downloading PkgCatalog.z.
          Verifying PkgCatalog.z.
          Extracting PkgCatalog.z.
          Loading update configuration from: PkgCatalog.xml
          Verifying V2datdet.mcs.
          Product(s) running the latest DATs.
          Verifying VSE870Det.McS.
          Searching available updates for McAfee VirusScan Enterprise 8.7.0.
          Updates were not applied because packages were not in the repository: VSCANCEU1000, EXTRADAT1000, BOCVSE__1000.
          Update Finished
          Closing the update session.

          Problem 3
          Both DAT and Engine updates are successful.

          Problem 4
          Errors only reported after upgrade from VirusScan Enterprise 8.5i

          Cause
          This error is due to these specific packages not being checked into the ePO repository.

          Solution
          For the time being for these packages, at least the log errors can be ignored.


          Missing Package Comments
          VSCANCEU1000 Engine update component that is not yet utilized or posted
          BOCVSE__1000 Content update that is not yet utilized or posted
          EXTRADAT1000 This is because no extra.dat is posted to the download site.

          Previous Document ID 616895

          Thanks,
          Ron Metzger