1 Reply Latest reply on Jul 13, 2012 8:17 AM by SafeBoot

    Password recovery

      I am really a tech idiot so help me out on this, I have this personal lap top that has been encrypted by Mcafee endpoint encryption. This was done by an outsourced company that the firm I worked for had engaged.

       

      This outsourced company had gone insolvent about a year ago.

      Yesterday due to an error my laptop had shut down ( I haven't shut done this Lapps for quite a while ) and to my horror I can't recall my password which I can only vaguely recall needed a symbol and a numerical inclusive.

       

      I tried the recovery mode which showed a challenge code that I must read out to my administrator ( now off course the administrator is no longer around). And I was wondering if I could verify my identity thru Mcafee itself or I have totally lost all data on this lappy.

       

       

      The version I have is 5.2.4.0