Sounds like you have 1034, 1035 as an AND trigger instead of an OR trigger. Are these both setup in a single automatic response or are they separate?
No, the rule contains an OR trigger. All the event IDs that are related to a scan complete event are set up in one single automatic response. This means that not only 1034 and 1035 are triggers.
My problem is that when the scan is cancelled, both events are generated (1034 and 1035) by the product. This seems to be the normal behavior of the product. I would like to try and filter the events so that if a scan cancelled event is generated, the scan complete event is ignored.
Is there any way I can do that without assgining tags?
I don't see any way of doing this without tags unless you get a different response by changing the OR filters to a single "Is Any Of" filter.