1 Reply Latest reply on Jul 3, 2012 10:49 AM by mat.kordell

    EMM Hub doesn't seem to be installed in the given EMM Server

    henslcy

      I'm attempting to install the product in enhanced mode.  This is what I'm seeing from the DMZ box when running the deployment helper.  I removed server names from the posts below.

       

      Task Name : Reach EMM Hub Server, Task Result : Failure, Task State : Completed

      7/2/2012 9:37:26 PM  : Reach EMM Hub Server - Started

      7/2/2012 9:37:26 PM  : Reach EMM Hub Server - Unable to reach http://XXXXXXXXXXX/emmhub/about.aspx due to The remote server returned an error: (403) Forbidden.

      7/2/2012 9:37:27 PM  : Reach EMM Hub Server - Unable to reach https://XXXXXXXXXXX/emmhub/about.aspx due to Unable to connect to the remote server

      7/2/2012 9:37:27 PM  : Reach EMM Hub Server - EMM Hub doesn't seem to be installed in the given EMM Server.

      7/2/2012 9:37:27 PM  : Reach EMM Hub Server - Finished

       

      The EMM Hub is installed on the internal network so I'm not sure why it isn't able to see it.  Connectivity appears ok or I doubt I would be seeing this type of message.

       

      Any suggestions?