8 Replies Latest reply on Jul 11, 2012 9:16 PM by Hayton

    New trojan-Generic.grp!jl constant reinfection-help

      Hi. I'd be really grateful for help on this.

       

      My realtime scanner showed Zero Access and Generic.grp!jl had infected the PC after a Flash update.

       

      McAfee removed both...allegedly!

       

      Generic.grp!jl kept flashing up every 3 to 4 minutes.

       

      I ran virus scanner-showed nothing.

       

      My firewall started switching off.

       

      I ran the McAfee Virtual Technician-nothing.

       

      I ran McAfee Stinger-nothing.

       

      I continued to get the generic.grp!jl had been found message.

       

      I ran MalwareBytes Anti Malware-it found a false alert trojan and removed it.

       

      I've done all the stuff with deleting system restore points. I've run MBAM and McAfee again multiple times and have also done a clean re-install of McAfee, all to no avail as the generic.grp!jl keeps popping up every 3 to 4 mins.

       

      Help........................