2 Replies Latest reply on Aug 12, 2009 12:14 AM by GSAO

    Virus Scan Enterprise 8.50i gets disabled after restart

      Hi,

      Everytime I restart the PC the VSE 8.501 icon will say that it is disabled. I have to unlock the Virus Scan console and start the On-Access scanner to return it back to normal. However, when I restart the PC again then it will be back to disabled.

      Here is what I have done so far:
      1. Checked "Prevent McAfee services to be stopped"
      2. I have set the settings under "Common Standard Protection"
      3. Set the "McAfee McShield" service to restart on failure.

      One thing I noticed is that once the problem begin, the "McAfee McShield" service is Paused, this is why I guess my recovery on failure setting does not work.

      Any help would be very much appreciated. Thanks in advance.