1 Reply Latest reply on Aug 4, 2009 6:16 AM by Mogsy

    Microsoft Word problems

      I have VSE 8.7 + ePolicy 4. Sometimes, client computers can't access Word document, which blocks while requests antivirus scan.

      Is there any way to effectively disable Word protection?

      This is what I tried (actual configuration):
      - Buffer overflow protection: Off

      On-Access Default Processes Policies
      - Find unknown macro threats: Off
      - Find unknown unwanted programs and trojans: Off
      - Files to scan: all files

      Any ideas?
      Thanks a lot
        • 1. RE: Microsoft Word problems
          change your files to scan from all files, to default - or if you want to take the gamble, you can add DOC or DOCX to the do not scan/ignore list. I have about a dozen entries in the ignore list myself, things like image and movie formats, and a few DB formats.