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you mention applying patch 1 for vse 8.5, you need greater than patch 6 to support vse 8.5 on vista without issue (the latest patch 8 would probably be best)
patches available trhough downloads section of macfee website with valid grant number
I'll give that a try. Pretty sure I used sp1 on the last installation, though. According to the About..., sp1 is the equivalent of Patch 5.
no sp1 is patch 1
latest is patch 8
they play around with the names but service pack equals patch
hotfixes are another matter and come with 6 digit blah names