2 Replies Latest reply on Jul 3, 2012 12:42 PM by ncruz1980

    Applying Policies for Good Server (Mobile Device Management)

      Hi,

       

      As posted before I recently was given the responsibility to maintain our ePO server for the company. Shortly after, I was asked to exclude the following directory from a particular server for performance reasoning. I added the exclusion to our On Demand Scan client tasks for the server. I just want to ensure I'm not missing any other policies were I should exclude this directory from.

       

      Directory:

      C:\Program Files (x86)\Good Technology

       

      Exclusion currently set on Client Task for On Demand Scan (VirusScan Ent 8.7.0)

       

      Client Task:    

      Daily Server AV Scan

      Scheduled:

      Daily @ 2:00 AM (Missed task will run with 2 minutes delay)

      Locations to Scan:

      Memory of rootkits, runnings proccess, drive C:\, cookies and registry

      Scan Options:

      Includes Subfolder and boot sectors

      Exclusions:
      Overwrite client exclusions is enabled.

      C:\Program Files (x86)\Good Technology

      System Utilization:

      20%

      Task will Run on:

      Servers only


      Edit:

      The Directory exclusions was aldo added to our On-Access Default Processes Policies

       

      Message was edited by: ncruz1980 on 6/26/12 7:37:19 PM EDT
        • 1. Re: Applying Policies for Good Server (Mobile Device Management)

          Hi there. You have excluded the Good directory for the Client Task that performs the On Demand Scan.

           

          If you have been advised to exclude the Good directory for performance reasons I would speculate that you need to exclude it from the On Access Scanner. In this case you need to add the directory to the On Access Default Processes Policy. Once you have amended the policy, give the Good for Enterprise server an Agent Wakeup call and you should be done.

           

          Hope that helps.

           

          Dan

          1 of 1 people found this helpful
          • 2. Re: Applying Policies for Good Server (Mobile Device Management)

            Dan thanks for the advise. I had added an edit to the message to include I had already added it to the On-Access Default Policies too. In short these are the two places to make the exclusions on.

             

            Exclusion Made on

            On Demmand Scan (Client Task)
            On Access Default Policy (Assigned Policies)