1 Reply Latest reply on Jul 23, 2009 8:18 AM by obriendj

    ePO agent problems - sitelist is invalid

      I have experienced this error now on 2 systems.
      the agent does not want to install, stating the "The specified Sitelist is invalid. McAfee Agent Setup will not continue.".


      Log file FrmInst_PC_error
      2009-07-23 07:43:45 E #1864 Setup Ins Error trace:
      2009-07-23 07:43:45 E #1864 Thread Ins [Main thread]->
      2009-07-23 07:43:45 E #1864 Setup Ins [Attempting to perform a setup operation]->
      2009-07-23 07:43:45 E #1864 Setup Ins [Run MSI]->
      2009-07-23 07:43:45 E #1864 Setup Ins error 1603: Fatal error during installation.

      Log file FrmInst_PC
      2009-07-23 07:43:01 I #2796 Stub Pkg
      2009-07-23 07:43:01 I #2796 Stub Pkg START [FramePkg_UPD.exe /install=agent /siteinfo=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\VSEInstall\ePO\SiteList.xml]
      2009-07-23 07:43:01 I #2796 Common Pkg CreateDirectory (C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\mfe6B.tmp)
      2009-07-23 07:43:05 I #2796 Common Pkg CreateProcess (C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\mfe6B.tmp\FrmInst.exe, /install=agent /siteinfo=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\VSEInstall\ePO\SiteList.xml /FramePkg /OriginalFramePkg="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\VSEInstall\ePO\FramePkg_U PD.exe" /Cleanup="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\mfe6B.tmp" /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\McAfeeLogs" /EmbeddedUsername="" /EmbeddedDomain="" /EmbeddedPassword="")
      2009-07-23 07:43:05 I #2796 Stub Pkg Waiting for installation to complete
      2009-07-23 07:43:05 I #2796 Common Pkg WaitForSingleObject (C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\mfe6B.tmp\FrmInst.exe, -1)
      2009-07-23 07:43:06 I #1864 Setup Ins START [/install=agent /siteinfo=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\VSEInstall\ePO\SiteList.xml /FramePkg /OriginalFramePkg="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\VSEInstall\ePO\FramePkg_U PD.exe" /Cleanup="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\mfe6B.tmp" /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\McAfeeLogs" /EmbeddedUsername="" /EmbeddedDomain="" /EmbeddedPassword=""]
      2009-07-23 07:43:06 I #1864 Setup Ins Windows 5.1.2600 Service Pack 3
      2009-07-23 07:43:06 I #1864 Setup Ins Attempting to perform a setup operation
      2009-07-23 07:43:06 I #1864 caShrLb Ins SOFTWARE\Network Associates\TVD\Shared Components\Framework is not present
      2009-07-23 07:43:06 I #1864 Setup Ins Legacy installed=0
      2009-07-23 07:43:06 I #1864 Setup Ins Installing version=4.0.0.1180
      2009-07-23 07:43:06 I #1864 Setup Ins Higher version installed=0
      2009-07-23 07:43:06 I #1864 Setup Ins C:\WINDOWS\system32\msiexec.exe /i "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\mfe6B.tmp\MFEagent.msi" ADDLOCAL=Main,Agent TRANSFORMS=:1033.mst /qb+ /l*v "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\McAfeeLogs\MFEagent.msi.log" SITEINFO="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\VSEInstall\ePO\SiteList.xml" PRESERVEREPOSITORIES=True FRMINSTLOGFILE="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\McAfeeLogs\FrmInst_DISPLAY1"
      2009-07-23 07:43:45 E #1864 Setup Ins Error trace:
      2009-07-23 07:43:45 E #1864 Thread Ins [Main thread]->
      2009-07-23 07:43:45 E #1864 Setup Ins [Attempting to perform a setup operation]->
      2009-07-23 07:43:45 E #1864 Setup Ins [Run MSI]->
      2009-07-23 07:43:45 E #1864 Setup Ins error 1603: Fatal error during installation.
      2009-07-23 07:43:45 I #1864 Thread Ins Exit program
      2009-07-23 07:43:45 I #1864 Setup Ins END 1603
      2009-07-23 07:43:45 I #2796 Stub Pkg END 1603
      2009-07-23 07:43:46 I #2888 Main Cle
      2009-07-23 07:43:46 I #2888 Main Cle START [2824 /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\McAfeeLogs" "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\mfe6B.tmp"]
      2009-07-23 07:43:46 I #2888 Common Cle WaitForSingleObject (calling FrmInst.exe, 30000)
      2009-07-23 07:43:46 I #2888 Main Cle Delete on reboot: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\mfe6B.tmp\cleanup.exe
      2009-07-23 07:43:46 I #2888 Main Cle Delete on reboot: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\mfe6B.tmp
      2009-07-23 07:43:46 I #2888 Main Cle END 0


      This is happening with 2 different setup packages. the same setup packages works fine on other systems.
      It is now happening on a newly reloaded system, running Windows XP SP3.

      Running the FramePkg_UPD.exe directly from the zip file, it does install but no updates can occur, stating Commonframework is not started Check the services and framework is running.