1 Reply Latest reply on Sep 27, 2012 9:47 AM by johlee991

    McAfee EEPC login screen not displayed on docked E6420 when using DVI connections

      There seems to be a problem with the Dell E6420 when it isdocked and the video output is to DVI cables. I don’t believe VGA output isaffected by the problem, based on the information I’ve collected so far.However, we have seen the issue occur globally and can expect to see morecases.


      The only solution that seems to work is to disable theOptimus video setting in the Dell BIOS. The Windows video driver may need to be updated or reinstalled to correct some issues caused by disabling Optimus inthe BIOS.  Hopefully Dell can provide a BIOS update to correct the problem because it will impact the performance and/or battery life.