1 2 Previous Next 10 Replies Latest reply on Jul 28, 2009 10:48 AM by robpow

    Help - Viruscan Enterprise 8.7 - Cant update

      Hi, I Have installed viruscan on a new laptop and used the default settings on installation.

      When it tries to update i get the below info, this has happened a few times before and the only fix i found was a complete recovery of the PCs even though they were new.

      Error occurred while verifying C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\VSCANENG1000\PkgCatalog.z.

      This seems to be the main problem but i am not sure what to do with it?

      Any help at all is greatly appreciated.

      Starting task: AutoUpdate
      Checking update packages from repository NAIHttp.
      Initializing update...
      Verifying catalog.z.
      Extracting catalog.z.
      Loading update configuration from: catalog.xml
      These updates will be applied if they are in the repository: Engine, DAT, VSCANCEU1000, EXTRADAT1000, BOCVSE__1000, VIRUSCAN8700.
      Downloading PkgCatalog.z.
      Verifying PkgCatalog.z.
      Extracting PkgCatalog.z.
      Loading update configuration from: PkgCatalog.xml
      Verifying V2engdet.mcs.
      Downloading V2engdet.mcs.
      File V2engdet.mcs is corrupt. Downloading complete file again.
      Error occurred while verifying C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\VSCANENG1000\PkgCatalog.z.
      Downloading PkgCatalog.z.
      Verifying PkgCatalog.z.
      Extracting PkgCatalog.z.
      Loading update configuration from: PkgCatalog.xml
      Verifying V2datdet.mcs.
      Downloading V2datdet.mcs.
      File V2datdet.mcs is corrupt. Downloading complete file again.
      Error occurred while verifying C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\VSCANDAT1000\PkgCatalog.z.
      Verifying VSE870Det.McS.
      Searching available updates for McAfee VirusScan Enterprise 8.7.0.
      Updates were not applied because packages were not in the repository: Engine, DAT, VSCANCEU1000, EXTRADAT1000, BOCVSE__1000.
      7/21/2009 3:55:15 PM LENOVO-XP1\Administrator Generic script error.
      7/21/2009 3:55:15 PM LENOVO-XP1\Administrator Generic script error.
      7/21/2009 3:55:15 PM LENOVO-XP1\Administrator Update Finished
      7/21/2009 3:55:21 PM LENOVO-XP1\Administrator Checking update packages from repository NAIFtp.
      7/21/2009 3:55:21 PM LENOVO-XP1\Administrator Initializing update...
      7/21/2009 3:55:21 PM LENOVO-XP1\Administrator Verifying catalog.z.
      7/21/2009 3:55:21 PM LENOVO-XP1\Administrator Extracting catalog.z.
      7/21/2009 3:55:21 PM LENOVO-XP1\Administrator Loading update configuration from: catalog.xml
      7/21/2009 3:55:22 PM LENOVO-XP1\Administrator These updates will be applied if they are in the repository: Engine, DAT, VSCANCEU1000, EXTRADAT1000, BOCVSE__1000, VIRUSCAN8700.
      7/21/2009 3:55:22 PM LENOVO-XP1\Administrator Downloading PkgCatalog.z.
      7/21/2009 3:55:28 PM LENOVO-XP1\Administrator Verifying PkgCatalog.z.
      7/21/2009 3:55:28 PM LENOVO-XP1\Administrator Extracting PkgCatalog.z.
      7/21/2009 3:55:28 PM LENOVO-XP1\Administrator Loading update configuration from: PkgCatalog.xml
      7/21/2009 3:55:29 PM LENOVO-XP1\Administrator Verifying V2engdet.mcs.
      7/21/2009 3:55:29 PM LENOVO-XP1\Administrator Downloading V2engdet.mcs.
      7/21/2009 3:55:46 PM LENOVO-XP1\Administrator File V2engdet.mcs is corrupt. Downloading complete file again.
      7/21/2009 3:55:55 PM LENOVO-XP1\Administrator Error occurred while verifying C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\VSCANENG1000\PkgCatalog.z.
      7/21/2009 3:55:55 PM LENOVO-XP1\Administrator Downloading PkgCatalog.z.
      7/21/2009 3:55:59 PM LENOVO-XP1\Administrator Verifying PkgCatalog.z.
      7/21/2009 3:55:59 PM LENOVO-XP1\Administrator Extracting PkgCatalog.z.
      7/21/2009 3:55:59 PM LENOVO-XP1\Administrator Loading update configuration from: PkgCatalog.xml
      7/21/2009 3:56:00 PM LENOVO-XP1\Administrator Verifying V2datdet.mcs.
      7/21/2009 3:56:00 PM LENOVO-XP1\Administrator Downloading V2datdet.mcs.
      7/21/2009 3:56:25 PM LENOVO-XP1\Administrator File V2datdet.mcs is corrupt. Downloading complete file again.
      7/21/2009 3:56:34 PM LENOVO-XP1\Administrator Error occurred while verifying C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\VSCANDAT1000\PkgCatalog.z.
      7/21/2009 3:56:34 PM LENOVO-XP1\Administrator Verifying VSE870Det.McS.
      7/21/2009 3:56:34 PM LENOVO-XP1\Administrator Searching available updates for McAfee VirusScan Enterprise 8.7.0.
      7/21/2009 3:56:34 PM LENOVO-XP1\Administrator Updates were not applied because packages were not in the repository: Engine, DAT, VSCANCEU1000, EXTRADAT1000, BOCVSE__1000.
      7/21/2009 3:56:35 PM LENOVO-XP1\Administrator Generic script error.
      7/21/2009 3:56:35 PM LENOVO-XP1\Administrator Generic script error.
      7/21/2009 3:56:35 PM LENOVO-XP1\Administrator Update Finished
      7/21/2009 3:56:35 PM LENOVO-XP1\Administrator Unable to find a valid repository.
      7/21/2009 3:57:36 PM NT AUTHORITY\SYSTEM Starting task: AutoUpdate
      7/21/2009 3:57:43 PM NT AUTHORITY\SYSTEM Checking update packages from repository NAIHttp.
      7/21/2009 3:57:43 PM NT AUTHORITY\SYSTEM Initializing update...
      7/21/2009 3:57:43 PM NT AUTHORITY\SYSTEM Verifying catalog.z.
      7/21/2009 3:57:44 PM NT AUTHORITY\SYSTEM Extracting catalog.z.
      7/21/2009 3:57:44 PM NT AUTHORITY\SYSTEM Loading update configuration from: catalog.xml
      7/21/2009 3:57:45 PM NT AUTHORITY\SYSTEM These updates will be applied if they are in the repository: Engine, DAT, VSCANCEU1000, EXTRADAT1000, BOCVSE__1000, VIRUSCAN8700.
      7/21/2009 3:57:45 PM NT AUTHORITY\SYSTEM Downloading PkgCatalog.z.
      7/21/2009 3:57:46 PM NT AUTHORITY\SYSTEM Verifying PkgCatalog.z.
      7/21/2009 3:57:46 PM NT AUTHORITY\SYSTEM Extracting PkgCatalog.z.
      7/21/2009 3:57:46 PM NT AUTHORITY\SYSTEM Loading update configuration from: PkgCatalog.xml
      7/21/2009 3:57:47 PM NT AUTHORITY\SYSTEM Verifying V2engdet.mcs.
      7/21/2009 3:57:47 PM NT AUTHORITY\SYSTEM Downloading V2engdet.mcs.
      7/21/2009 3:57:51 PM NT AUTHORITY\SYSTEM File V2engdet.mcs is corrupt. Downloading complete file again.
      7/21/2009 3:57:53 PM NT AUTHORITY\SYSTEM Error occurred while verifying C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\VSCANENG1000\PkgCatalog.z.
      7/21/2009 3:57:53 PM NT AUTHORITY\SYSTEM Downloading PkgCatalog.z.
      7/21/2009 3:57:53 PM NT AUTHORITY\SYSTEM Verifying PkgCatalog.z.
      7/21/2009 3:57:53 PM NT AUTHORITY\SYSTEM Extracting PkgCatalog.z.
      7/21/2009 3:57:53 PM NT AUTHORITY\SYSTEM Loading update configuration from: PkgCatalog.xml
      7/21/2009 3:57:54 PM NT AUTHORITY\SYSTEM Verifying V2datdet.mcs.
      7/21/2009 3:57:54 PM NT AUTHORITY\SYSTEM Downloading V2datdet.mcs.
      7/21/2009 3:57:56 PM NT AUTHORITY\SYSTEM File V2datdet.mcs is corrupt. Downloading complete file again.
      7/21/2009 3:57:57 PM NT AUTHORITY\SYSTEM Error occurred while verifying C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\VSCANDAT1000\PkgCatalog.z.
      7/21/2009 3:57:57 PM NT AUTHORITY\SYSTEM Verifying VSE870Det.McS.
      7/21/2009 3:57:57 PM NT AUTHORITY\SYSTEM Searching available updates for McAfee VirusScan Enterprise 8.7.0.
      7/21/2009 3:57:57 PM NT AUTHORITY\SYSTEM Updates were not applied because packages were not in the repository: Engine, DAT, VSCANCEU1000, EXTRADAT1000, BOCVSE__1000.
      7/21/2009 3:57:58 PM NT AUTHORITY\SYSTEM Generic script error.
      7/21/2009 3:57:58 PM NT AUTHORITY\SYSTEM Generic script error.
      7/21/2009 3:57:58 PM NT AUTHORITY\SYSTEM Update Finished
      7/21/2009 3:58:03 PM NT AUTHORITY\SYSTEM Checking update packages from repository NAIFtp.
      7/21/2009 3:58:03 PM NT AUTHORITY\SYSTEM Initializing update...
      7/21/2009 3:58:03 PM NT AUTHORITY\SYSTEM Verifying catalog.z.
      7/21/2009 3:58:03 PM NT AUTHORITY\SYSTEM Extracting catalog.z.
      7/21/2009 3:58:03 PM NT AUTHORITY\SYSTEM Loading update configuration from: catalog.xml
      7/21/2009 3:58:04 PM NT AUTHORITY\SYSTEM These updates will be applied if they are in the repository: Engine, DAT, VSCANCEU1000, EXTRADAT1000, BOCVSE__1000, VIRUSCAN8700.
      7/21/2009 3:58:04 PM NT AUTHORITY\SYSTEM Downloading PkgCatalog.z.
      7/21/2009 3:58:09 PM NT AUTHORITY\SYSTEM Verifying PkgCatalog.z.
      7/21/2009 3:58:09 PM NT AUTHORITY\SYSTEM Extracting PkgCatalog.z.
      7/21/2009 3:58:09 PM NT AUTHORITY\SYSTEM Loading update configuration from: PkgCatalog.xml
      7/21/2009 3:58:10 PM NT AUTHORITY\SYSTEM Verifying V2engdet.mcs.
      7/21/2009 3:58:10 PM NT AUTHORITY\SYSTEM Downloading V2engdet.mcs.
      7/21/2009 3:58:22 PM NT AUTHORITY\SYSTEM File V2engdet.mcs is corrupt. Downloading complete file again.
      7/21/2009 3:58:31 PM NT AUTHORITY\SYSTEM Error occurred while verifying C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\VSCANENG1000\PkgCatalog.z.
      7/21/2009 3:58:31 PM NT AUTHORITY\SYSTEM Downloading PkgCatalog.z.
      7/21/2009 3:58:36 PM NT AUTHORITY\SYSTEM Verifying PkgCatalog.z.
      7/21/2009 3:58:36 PM NT AUTHORITY\SYSTEM Extracting PkgCatalog.z.
      7/21/2009 3:58:36 PM NT AUTHORITY\SYSTEM Loading update configuration from: PkgCatalog.xml
      7/21/2009 3:58:37 PM NT AUTHORITY\SYSTEM Verifying V2datdet.mcs.
      7/21/2009 3:58:37 PM NT AUTHORITY\SYSTEM Downloading V2datdet.mcs.
      7/21/2009 3:58:51 PM NT AUTHORITY\SYSTEM File V2datdet.mcs is corrupt. Downloading complete file again.
      7/21/2009 3:59:02 PM NT AUTHORITY\SYSTEM Error occurred while verifying C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current\VSCANDAT1000\PkgCatalog.z.
      7/21/2009 3:59:02 PM NT AUTHORITY\SYSTEM Verifying VSE870Det.McS.
      7/21/2009 3:59:02 PM NT AUTHORITY\SYSTEM Searching available updates for McAfee VirusScan Enterprise 8.7.0.
      7/21/2009 3:59:02 PM NT AUTHORITY\SYSTEM Updates were not applied because packages were not in the repository: Engine, DAT, VSCANCEU1000, EXTRADAT1000, BOCVSE__1000.
      7/21/2009 3:59:03 PM NT AUTHORITY\SYSTEM Generic script error.
      7/21/2009 3:59:03 PM NT AUTHORITY\SYSTEM Generic script error.
      7/21/2009 3:59:03 PM NT AUTHORITY\SYSTEM Update Finished
      7/21/2009 3:59:03 PM NT AUTHORITY\SYSTEM Unable to find a valid repository.
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