2 Replies Latest reply on Jul 25, 2012 12:24 PM by tyomni

    scanning while computer is asleep

      2 questions.  I'm on Windows 7

       

      1. Once I start a scan it stops when ever my computer goes to sleep, so a full scan my take a whole day or more, depending on how many times I'm there to wake it up.  How can I fix that.

       

      2.  Same type problem, scan won't start when scheduled if the computer is asleep.

       

      Please help.  Thank you

        • 1. Re: scanning while computer is asleep
          exbrit

          The scan can only take place when the computer is turned on and there is no way to have it wake the computer to scan either.   

           

          If the scan is taking a long, long time, it could be for many reasons, extra large and full drives, many more compressed files than usual (whatever usual is!) as it has to unpack each one, scan and then repack.

           

          You can alter the scanning parameters by opening SecurityCenter, click Virus and Spyware Protection to expand.  Perhaps a good idea here would be turn off Scheduled Scanning and then always do a manual custom scan where you can tell it to ignore things.

           

          You could also run the Virtual Technician to see if anything needs fixing:  http://mvt.mcafee.com

           

          Tecnical Support would be glad to offer advice and are a free phone call away linked under Useful Links at the top of this page.

          • 2. Re: scanning while computer is asleep

            You can play with Your power plan settings, nothing else.