1 Reply Latest reply on Jun 12, 2012 10:13 PM by JaiPrakash

    Cannot download updates.

      I keep getting messages my computer is at risk but when I try to download updates they wont download.  Goes through the process but completion stays at 0%.  Anyone know if there is a problem with McAfee end?

        • 1. Re: Cannot download updates.
          JaiPrakash

          Hi,

           

          Try to run McAfee Virtual Technician (MVT) this is an automated self-healing tool that can diagnose and fix many problems related to your McAfee product. You can download and run McAfee Virtual Technician (MVT) from mvt.mcafee.com

           

          By the way, kindly update us with the following information’s:

           

          Operating System: (Windows XP/ Vista / Windows 7) ..?

          Browser Version: (IE 7 / IE 8 / IE 9 / Firefox / Google Chrome) ..?

          McAfee Product: (Total Protection / Internet Security / Virus Scan / McAfee Security Scan) ..?

           

          Version details of installed McAfee Product:

           

          (Navigation: Open McAfee product > Click About on the top right)

          • McAfee Security Center:
          • McAfee Virus Scan:

                      DAT version / Date:

          • McAfee Personal Firewall: