0 Replies Latest reply on Jun 8, 2012 4:00 AM by bruce.wang

    Can not log in ePO 4.6.1 after SQL restore (http 500)

      Hi,

       

      recently one of our customer's ePO server folder had been removed by mistake,

      but they have a full backup of their ePO SQL database.

       

      We re-builded a ePO server on the same machine, and restore the SQL(a new build of SQL, since newly install of ePO needs to delete the current database)

      the server name, ip address, install folder, file version, etc are all the same.

       

      but after the SQL database is restored, when log into ePO server, it will show http 500 error,

      we can open the config page(https://localhost:8443/core/config) and re-enter the credentials, but still with the same error.

       

      We tried another time and add all extensions into the ePO first before SQL restored,

      still got http 500 error.

       

      Both times in the Orion log there are some errors about those extensions, it seems ePO will check its extensions status,

      or check those extension's dependancy, I'm not sure...

      How can we restore this SQL database into a newly-build ePO without or bypass these errors?

       

      Thank you.

      Below is some of the errors from the orion log, full log is in attachment.

       

       

       

      2012-06-07 18:33:15,266 ERROR [Thread-1] servlet.OrionPluginContextListener  - Could not find the OrionEventDispatchService while shutting down a Plugin ( core ). Please ensure that core depends on the core Plugin.

      2012-06-07 18:33:15,266 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin remote failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency core had initialization error

      2012-06-07 18:33:15,266 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin console failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency core had initialization error

      2012-06-07 18:33:15,266 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin rs failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency console had initialization error

      2012-06-07 18:33:15,266 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin scheduler failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency console had initialization error

      2012-06-07 18:33:15,266 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin ldap failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency rs had initialization error

      2012-06-07 18:33:15,266 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin EPOCore failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency ldap had initialization error

      2012-06-07 18:33:15,266 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin DataChannel failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency scheduler had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin ComputerMgmt failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency ldap had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin PolicyMgmt failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency DataChannel had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin RepositoryMgmt failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency ComputerMgmt had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin AgentMgmt failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency RepositoryMgmt had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin AvertAlerts failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency RepositoryMgmt had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin CommonEvents failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency ComputerMgmt had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin Countermeasures failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency ComputerMgmt had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin response failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency scheduler had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin Notifications failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency response had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin DATALOSS2000 failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency RepositoryMgmt had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin EEADMIN failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency scheduler had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin eeff.name failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency rs had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin EEPC failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency EEADMIN had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin EPOAGENTMETA failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency ComputerMgmt had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin epolicensing failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency console had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin SoftwareMgmt failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency response had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin epoMigration failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency SoftwareMgmt had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin GROUPSHD7000 failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency ComputerMgmt had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin GSE7REPORTS failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency GROUPSHD7000 had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin help failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency core had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin aramid failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency CommonEvents had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin InstallHelper failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency EPOCore had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin issue failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency rs had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin LYNXSHLD1510 failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency EPOCore had initialization error

      2012-06-07 18:33:15,282 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin LYNXSHLDPARSER failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency core had initialization error

      2012-06-07 18:33:15,297 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin PostInstallXP failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency ComputerMgmt had initialization error

      2012-06-07 18:33:15,297 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin report failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency scheduler had initialization error

      2012-06-07 18:33:15,297 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin SIARevocation failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency RepositoryMgmt had initialization error

      2012-06-07 18:33:15,297 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin rsd failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency Notifications had initialization error

      2012-06-07 18:33:15,297 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin SITEADVMETA failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency ComputerMgmt had initialization error

      2012-06-07 18:33:15,297 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin SITEADV_1500 failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency EPOCore had initialization error

      2012-06-07 18:33:15,297 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin SMDWIN__7000 failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency ComputerMgmt had initialization error

      2012-06-07 18:33:15,297 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin VIREXREPORTS failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency core had initialization error

      2012-06-07 18:33:15,297 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin VIRUSCAN8600 failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency EPOCore had initialization error

      2012-06-07 18:33:15,297 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin VIRUSCAN8700 failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency EPOCore had initialization error

      2012-06-07 18:33:15,297 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin VIRUSCANREPORTS failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency CommonEvents had initialization error

      2012-06-07 18:33:15,297 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin VSCANMAC8610 failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency ComputerMgmt had initialization error

      2012-06-07 18:33:15,297 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin VSEMAS850000 failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency VIRUSCAN8600 had initialization error

      2012-06-07 18:33:15,297 ERROR [Thread-1] plugin.PluginManager  - Initialization of plugin VSEMAS870000 failed.

      com.mcafee.orion.core.plugin.depend.DependencyException: Dependency VIRUSCAN8700 had initialization error

      2012-06-07 18:33:15,313 ERROR [Thread-1] server.OrionLifecycleListener  - an error occurred while processing a catalina lifecyle event after_start

      org.springframework.beans.factory.BeanCreationException: Bean factory is shut down

       

      消息编辑者为:bruce.wang on 2012/6/8 上午03時59分59秒

       

      消息编辑者为:bruce.wang on 2012/6/8 上午04時00分23秒