1 Reply Latest reply on Jun 1, 2012 2:16 AM by hem

    McAfee Agent not reporting back to EPO

      Hi,

       

      I have two windows XP machines on which I have installed an agent.  The agent fails to communicate to the EPO:

       

      I have attached the agent log. Please provie me wiht your thoughts on possible cuases.

       

       

       

        • 1. Re: McAfee Agent not reporting back to EPO
          hem

          It looks like port 443 is blocked. Are you able to telnet to ePO server on port 443?

           

          2012-06-01 07:43:30.776 I #184 imsite Connecting to site: SAOBCNEPO002 on port: 443

          2012-06-01 07:43:33.026 I #184 imsite Did not connect to Real site: SAOBCNEPO002 on port: 443

          2012-06-01 07:43:33.026 I #184 naInet HTTP Session closed

          2012-06-01 07:43:33.026 I #184 naInet HTTP Session closed

          2012-06-01 07:43:33.026 I #184 Agent ePO server is not reachable. Trying to get IP address from registry

          2012-06-01 07:43:33.026 I #184 Agent IP address not found in the registry

          2012-06-01 07:43:33.026 I #184 Agent Agent communication failed, result=-2147467259