5 Replies Latest reply on Jun 1, 2012 7:06 AM by mirrorless

    Error while synchronizing  McAfee Endpoint Encryption Client

      Hi,

       

      Below is my problem status

       

      1 . I forgot and entered multiple times wrong password into the safeboot

      2. after that with the help of tech support I did the recovery of machine

      3. Now when I open McAfee Endpoint Encryption Client and click on synchronize button it starts synchronization

      4. But in the log I can see the message

       

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      Checking for SSO updates

      Error processing user(ID=xxxxxxxx):[e0050030] Client data store object not found

      Checking for Local recovery updates

      Error processing user(ID=xxxxxxxx):[e0050030] Client data store object not found

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      .

      .

      5.Now It seems that the user is not synchronized and if I will restart the machine I will not be able to reset the password.So what is the solutoin of this issue?

       

       

       

      Thanks