5 Replies Latest reply on Jun 18, 2009 8:59 AM by epo909

    How to troubleshoot On Access Scanning Exclusions

      The application byREQUEST(hillarysoftware.com) generates reports on a Windows XP sp2 desktop computer and saves them to a server. I have excluded the obvious folders and files recommended by the vendor but performance is still dramatically slower with the on access scanner on. Once turned off, the
      reports are created and saved to the server within seconds.

      VirusScan Enterprise 8.5i patch 8

      I understand 8.7i patch 1 claims to perform better but we are not ready
      to deploy it yet.

      Anyone have suggestions on how to determine what files are being scanned
      and causing this major performance hit?