Sorry for the inconvenience caused, we have a fix that is been developed at labs, in the mean time please follow the proposed FAQ that should fix the issue;
That's great.....when will we see it?! My subscription is coming up soon...if you don't have your program fixed, then I'll fix the problem. It's called uninstall your software and get another that doesn't screw up something as simple as the computers ability to auto-connect to the internet.
It's good to know your program started doing this almost 2 months ago...and you still don't have it solved. Heck I can't believe you didn't send a update down to rollback your version until you could figure out the problem and fix it in your "labs".