4 Replies Latest reply on May 31, 2012 2:30 PM by wei.zhong

    Problem when installing McAfee MOVE AV Agentless extension for ePolicy Orchestrator

      Having ePO version 4.6.0.1029 installed.

       

      When following the guide "McAfee MOVE AntiVirus 2.5 Product Guide.pdf" , I cannot install the agentless extension.

       

      %%%%%%%%%%%%% Following the instructions from page 69 of the guide mentioned above %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

       

      Install the McAfee MOVE AV Agentless extension

      A product's extension must be installed before ePolicy Orchestrator can manage the product.

      Before you begin

      Make sure that the extension file is in an accessible location on the network.

      Task

      For option definitions, click ? in the interface.

      1 From the ePolicy Orchestrator console, click Menu | Software | Extensions | Install Extension.

      2 Browse to and select the moveAVAgentlessLicensed.zip file, then click OK.

       

      %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

       

      But the file name for the agentless extension I extracted from the downloaded trial file is "MVAGNTLS2500.zip" instead.

       

      The error I got is like below:

      error1.jpg

      error2.jpg

       

      I'd like to know if anyone has encountered the same issue and found a solution for it?

       

      Thanks,