I'm having a really, really bad week. I'm about 30hrs into trying to resolve this problem, without any luck.
A while back, my licencing with Mcafee expired and the ePO stopped working at around the same time. I assumed the two were related, but it wasn't clear. It was not a problem since I had planned to try another solution for our DLP needs.
However, now that I come to uninstall the DLP clients from the computers, I discover that I cannot without a generated key. ePO will not run, no matter what I try. It will not uninstall. I cannot re-install. (it just tries to uninstall, which fails). There does not appear to be any other way to generate an uninstall key.
I built a Hyper-v server, installed ePO, but ePO will no install the HDLP extension, no matter what I try.
Mcafee will not help me because I don't have a valid support contract. I don't want a support contract, I want out. Even if I did buy a support contract, Dell tells me it will take a week or more to get it, and I've just travelled half way around the world to take care of things here and I only have 4 days left.
I've tried manually uninstalling, but it appears that Mcafee puts in some low level drivers which when disabled take out the keyboard, mouse and network connection and the only way back is with a Last Known Configuration restore.
To summarize, I'm toast and it looks like I'll be forced to reinstall all my client operating systems as well as one server!
Any help would be very, very greatly appreciated! The only thing that I do know know is if the uninstall keys are system specific or not. (ie, could another Mcafee server generate the uninstall key, or does it need to be the specific server to which DLP was registered... I'm guessing yes... but worth a try, I'd pay!)