1 Reply Latest reply on May 26, 2012 5:32 AM by exbrit

    quarantine files

      What should i do if size of the folder having quarantine files becomes too large? I mean is it safe to delete all files or something else?



      “Life’s tragedy is that we get old too soon and wise too late.”


      Message was edited by: Ex_Brit on 26/05/12 6:25:51 EDT AM
        • 1. Re: quarantine files

          I substituted that favicon for one of the board's own as it wasn't displaying correctly.


          Sometimes the quarantine folder gets too large and wont empty properly when you try, it simply freezes.  In which case try the following:


          It's a known issue, when there are too many the deletion jams up.   You can physically remove them from within the Windows environment.

          First double-click the taskbar icon to open SecurityCenter

          Click Navigation (top right)

          Click General Settings & Alerts (left)

          Click Access Protection to expand that section

          Uncheck Access Protection and click Apply

          Leave SecurityCenter open on your desktop because you should re-enable Access Protection after the following steps.

          Go to C:\ProgramData\McAfee\VirusScan\Quarantine and click Edit/Select All

          Click Shift and Delete simultaneously and the folder should empty.

          Take care to delete only the contents of that folder, not the folder itself.

          Re-enable Access Protection as mentioned above and click Apply and then exit SecurityCenter.

          Those instructions are for Vista/Windows 7. 

          For XP the folder is found at:  C:\Documents & Settings\All Users\Application Data\McAfee\Virusscan

          You can reduce their number in future considerably if you are prepared to accept Tracking Cookies.  Those enable websites to remember your sign-in details etc.

          With SecurityCenter open click Virus and Spyware Protection to expand that section.

          Click Real-Time Scanning

          Click Settings and scroll down to Tracking Cookies

          Uncheck that and click Apply.

          (Note: the latest versions of SecurityCenter don't block Tracking Cookies in any case as they are deemed harmless).