6 Replies Latest reply on May 28, 2012 10:27 AM by sbenedix

    update process failed due to cancelled by user

      hi experts,

       

      iam unable to update my mcafee antivirus.i do not know what is the problem .please sort out my problem as soon as possible.i attach the log of the update.

       

      5/24/2012    11:11:22 PM    NT AUTHORITY\SYSTEM    Starting task: AutoUpdate

      5/24/2012    11:11:27 PM    NT AUTHORITY\SYSTEM    Checking update packages from repository NAIHttp.

      5/24/2012    11:11:27 PM    NT AUTHORITY\SYSTEM    Initializing update...

      5/24/2012    11:11:27 PM    NT AUTHORITY\SYSTEM    Downloading catalog.z.

      5/24/2012    11:11:39 PM    NT AUTHORITY\SYSTEM    Verifying catalog.z.

      5/24/2012    11:11:40 PM    NT AUTHORITY\SYSTEM    Extracting catalog.z.

      5/24/2012    11:11:40 PM    NT AUTHORITY\SYSTEM    Loading update configuration from: catalog.xml

      5/24/2012    11:11:41 PM    NT AUTHORITY\SYSTEM    These updates will be applied if they are in the repository:  Engine, DAT, VSCANCEU1000, EXTRADAT1000, BOCVSE__1000, VIRUSCAN8700.

      5/24/2012    11:11:41 PM    NT AUTHORITY\SYSTEM    Downloading PkgCatalog.z.

      5/24/2012    11:11:42 PM    NT AUTHORITY\SYSTEM    Verifying PkgCatalog.z.

      5/24/2012    11:11:42 PM    NT AUTHORITY\SYSTEM    Extracting PkgCatalog.z.

      5/24/2012    11:11:42 PM    NT AUTHORITY\SYSTEM    Loading update configuration from: PkgCatalog.xml

      5/24/2012    11:11:43 PM    NT AUTHORITY\SYSTEM    Verifying V2engdet.mcs.

      5/24/2012    11:11:44 PM    NT AUTHORITY\SYSTEM    Downloading PkgCatalog.z.

      5/24/2012    11:11:48 PM    NT AUTHORITY\SYSTEM    Verifying PkgCatalog.z.

      5/24/2012    11:11:48 PM    NT AUTHORITY\SYSTEM    Extracting PkgCatalog.z.

      5/24/2012    11:11:48 PM    NT AUTHORITY\SYSTEM    Loading update configuration from: PkgCatalog.xml

      5/24/2012    11:11:49 PM    NT AUTHORITY\SYSTEM    Starting Engine update.

      5/24/2012    11:11:51 PM    NT AUTHORITY\SYSTEM    Downloading PkgCatalog.z.

      5/24/2012    11:11:54 PM    NT AUTHORITY\SYSTEM    Verifying PkgCatalog.z.

      5/24/2012    11:11:54 PM    NT AUTHORITY\SYSTEM    Extracting PkgCatalog.z.

      5/24/2012    11:11:54 PM    NT AUTHORITY\SYSTEM    Loading update configuration from: PkgCatalog.xml

      5/24/2012    11:11:56 PM    NT AUTHORITY\SYSTEM    Verifying V2datdet.mcs.

      5/24/2012    11:11:56 PM    NT AUTHORITY\SYSTEM    Downloading PkgCatalog.z.

      5/24/2012    11:11:57 PM    NT AUTHORITY\SYSTEM    Verifying PkgCatalog.z.

      5/24/2012    11:11:57 PM    NT AUTHORITY\SYSTEM    Extracting PkgCatalog.z.

      5/24/2012    11:11:57 PM    NT AUTHORITY\SYSTEM    Loading update configuration from: PkgCatalog.xml

      5/24/2012    11:13:01 PM    NT AUTHORITY\SYSTEM    Starting DAT update.

      5/24/2012    11:13:01 PM    NT AUTHORITY\SYSTEM    Downloading DAT.

      5/24/2012    11:13:01 PM    NT AUTHORITY\SYSTEM    Downloading gdeltaavv.ini.

      5/24/2012    11:13:06 PM    NT AUTHORITY\SYSTEM    Downloading avvdat-6721.zip.

      5/25/2012    12:06:13 AM    NT AUTHORITY\SYSTEM    Update is cancelled by the user.

      5/26/2012    10:41:48 AM    NT AUTHORITY\SYSTEM    Starting task: AutoUpdate

      5/26/2012    10:41:54 AM    NT AUTHORITY\SYSTEM    Checking update packages from repository NAIHttp.

      5/26/2012    10:41:54 AM    NT AUTHORITY\SYSTEM    Initializing update...

      5/26/2012    10:41:54 AM    NT AUTHORITY\SYSTEM    Downloading catalog.z.

      5/26/2012    10:42:01 AM    NT AUTHORITY\SYSTEM    Verifying catalog.z.

      5/26/2012    10:42:01 AM    NT AUTHORITY\SYSTEM    Extracting catalog.z.

      5/26/2012    10:42:01 AM    NT AUTHORITY\SYSTEM    Loading update configuration from: catalog.xml

      5/26/2012    10:42:03 AM    NT AUTHORITY\SYSTEM    These updates will be applied if they are in the repository:  Engine, DAT, VSCANCEU1000, EXTRADAT1000, BOCVSE__1000, VIRUSCAN8700.

      5/26/2012    10:42:03 AM    NT AUTHORITY\SYSTEM    Downloading PkgCatalog.z.

      5/26/2012    10:42:26 AM    NT AUTHORITY\SYSTEM    Verifying PkgCatalog.z.

      5/26/2012    10:42:26 AM    NT AUTHORITY\SYSTEM    Extracting PkgCatalog.z.

      5/26/2012    10:42:26 AM    NT AUTHORITY\SYSTEM    Loading update configuration from: PkgCatalog.xml

      5/26/2012    10:42:27 AM    NT AUTHORITY\SYSTEM    Verifying V2engdet.mcs.

      5/26/2012    10:42:27 AM    NT AUTHORITY\SYSTEM    Downloading PkgCatalog.z.

      5/26/2012    10:42:45 AM    NT AUTHORITY\SYSTEM    Verifying PkgCatalog.z.

      5/26/2012    10:42:45 AM    NT AUTHORITY\SYSTEM    Extracting PkgCatalog.z.

      5/26/2012    10:42:45 AM    NT AUTHORITY\SYSTEM    Loading update configuration from: PkgCatalog.xml

      5/26/2012    10:42:46 AM    NT AUTHORITY\SYSTEM    Starting Engine update.

      5/26/2012    10:42:47 AM    NT AUTHORITY\SYSTEM    Downloading PkgCatalog.z.

      5/26/2012    10:43:08 AM    NT AUTHORITY\SYSTEM    Verifying PkgCatalog.z.

      5/26/2012    10:43:08 AM    NT AUTHORITY\SYSTEM    Extracting PkgCatalog.z.

      5/26/2012    10:43:08 AM    NT AUTHORITY\SYSTEM    Loading update configuration from: PkgCatalog.xml

      5/26/2012    10:43:09 AM    NT AUTHORITY\SYSTEM    Verifying V2datdet.mcs.

      5/26/2012    10:43:09 AM    NT AUTHORITY\SYSTEM    Downloading PkgCatalog.z.

      5/26/2012    10:43:19 AM    NT AUTHORITY\SYSTEM    Verifying PkgCatalog.z.

      5/26/2012    10:43:19 AM    NT AUTHORITY\SYSTEM    Extracting PkgCatalog.z.

      5/26/2012    10:43:19 AM    NT AUTHORITY\SYSTEM    Loading update configuration from: PkgCatalog.xml

      5/26/2012    10:43:20 AM    NT AUTHORITY\SYSTEM    Starting DAT update.

      5/26/2012    10:43:20 AM    NT AUTHORITY\SYSTEM    Downloading DAT.

      5/26/2012    10:43:20 AM    NT AUTHORITY\SYSTEM    Downloading gdeltaavv.ini.

      5/26/2012    10:43:33 AM    NT AUTHORITY\SYSTEM    Downloading avvdat-6722.zip.

      5/26/2012    11:36:49 AM    NT AUTHORITY\SYSTEM    Update is cancelled by the user.

       

      on 26/05/12 6:45:50 EDT AM