2 Replies Latest reply on Jun 1, 2012 12:43 PM by jphillips

    Imail Gateway version 6.7.2 size attachments

      good day. I have two questions.


      1. When I send a file size 5 MB, for example, why the Imail Gateway is marked with a size greater than 6 MB and e-mail does not contain more information and images not.?

       

      2. Why the Imail Gateway blocking attachments of less than 10 MB and no limit is set. and exchange has a limit 15 MB?

      attached error message

       

      -------- Action Taken

      1.                                         Outbound Queue has performed Undeliverable message(s) deleted by SMTPO for message 12389634 based on the following rule:   
      • domains : duoc.cl


      -------- Message Log

      20120524:09:41:49|12389634|9990|User - GroupID info -|{'<redacted>@duoc.cl': [1], '<redacted>@hotmail.com': [1], 'duoc.cl': [1], 'hotmail.com': [1]}|

      20120524:09:41:49|12389634|9991|Group ID - Name -|{1: 'global'}|

      20120524:09:41:49|12389634|10038|Processing started for Message ID : <msgid> -|12389634|

      20120524:09:41:49|12389634|7938|Format identification and text extraction will be performed. <msgid> -|12389634|

      20120524:09:41:49|12389634|7188|Content filtering not enabled for type -|unk|

      20120524:09:41:49|12389634|7190|Part will be treated as given xtn <part:given-xtn> -|<1:>|

      20120524:09:41:49|12389634|7188|Content filtering not enabled for type -|unk|

      20120524:09:41:49|12389634|7190|Part will be treated as given xtn <part:given-xtn> -|<2:>|

      20120524:09:41:49|12389634|7188|Content filtering not enabled for type -|unk|

      20120524:09:41:49|12389634|7190|Part will be treated as given xtn <part:given-xtn> -|<5:>|

      20120524:09:41:49|12389634|7188|Content filtering not enabled for type -|unk|

      20120524:09:41:49|12389634|7190|Part will be treated as given xtn <part:given-xtn> -|<7:>|

      20120524:09:41:49|12389634|7188|Content filtering not enabled for type -|rar|

      20120524:09:41:49|12389634|775|AV Engine(s) will scan the individual parts||

      20120524:09:41:49|12389634|777|-|PART_STAT|AVQ|McAfee Engine|12389634|1|0|No Virus found.|

      20120524:09:41:49|12389634|777|-|PART_STAT|AVQ|McAfee Engine|12389634|3|0|No Virus found.|

      20120524:09:41:49|12389634|777|-|PART_STAT|AVQ|McAfee Engine|12389634|2|0|No Virus found.|

      20120524:09:41:49|12389634|777|-|PART_STAT|AVQ|McAfee Engine|12389634|5|0|No Virus found.|

      20120524:09:41:49|12389634|777|-|PART_STAT|AVQ|McAfee Engine|12389634|4|0|No Virus found.|

      20120524:09:41:49|12389634|777|-|PART_STAT|AVQ|McAfee Engine|12389634|7|0|No Virus found.|

      20120524:09:41:50|12389634|777|-|PART_STAT|AVQ|McAfee Engine|12389634|6|0|No Virus found.|

      20120524:09:41:50|12389634|4098|-|LOG_STAT|AVQ|12389634|0|0|0|0|

      20120524:09:41:50|12389634|5637|LOG_STAT_MAIL_MON -|{}|

      20120524:09:41:50|12389634|7172|LOG_STAT_FINAL <msg_id:log_str> -|<12389634:No action based on this test. Trying next tests.>|

      20120524:09:41:50|12389634|1031|LOG_STAT_ATT_FIL: final_list -|{}|

      20120524:09:41:50|12389634|7206|Will scan for -|[('Bloqueos a cuarentena', 51L), ('HIPAA-04182005', 7L), ('Edutic', 56L), ('Postal', 53L)]|

      20120524:09:41:50|12389634|7200|--Scanning part -|0|

      20120524:09:41:50|12389634|7200|--Scanning part -|3|

      20120524:09:41:50|12389634|7200|--Scanning part -|4|

      20120524:09:41:50|12389634|7208|-----Scoring for -|('Bloqueos a cuarentena', 51L)|

      20120524:09:41:50|12389634|7208|-----Scoring for -|('HIPAA-04182005', 7L)|

      20120524:09:41:50|12389634|7208|-----Scoring for -|('Edutic', 56L)|

      20120524:09:41:50|12389634|7208|-----Scoring for -|('Postal', 53L)|

      20120524:09:41:50|12389634|7172|LOG_STAT_FINAL <msg_id:log_str> -|<12389634:No action based on this test. Trying next tests.>|

      20120524:09:41:50|12389634|1803|No CCQ Trainer message found.||

      20120524:09:41:50|12389634|1805|No Image Analysis rules/policies to apply to message. No checks will be performed.||

      20120524:09:41:50|12389634|1809|No Corporate Compliance rules/policies to apply to message. No checks will be performed.||

      20120524:09:41:50|12389634|5138|Secure status for S/MIME  PGP  SWMR  SWMS:  <smime:pgp:swmr:swms> -|<0:0:0:0>|

      20120524:09:41:50|12389634|5139|Secure domains for S/MIME PGP SWMR TLS: <smime:pgp:swmr:tls> -|<[]:[]:[]:[]>|

      20120524:09:41:50|12389634|5140|Secure preference order -|[2L, 3L, 1L, 4L]|

      20120524:09:41:50|12389634|5143|Secure failures for S/MIME and PGP: <smime:pgp> -|<[]:[]>|

      20120524:09:41:50|12389634|5144|Delivery Modes: -|{}|

      20120524:09:41:50|12389634|5145|Encrypt action list: -|{}|

      20120524:09:41:50|12389634|5146|Delivery Modes and SWM Domains: <modes:domains> -|<{}:[]>|

      20120524:09:41:50|12389634|10039|Processing completed for Message ID : <msgid> -|12389634|

      20120524:09:41:52|12389634|9474|Channel outbound flag -|0|

      20120524:09:41:52|12389634|9475|Max retry attempts -|4|

      20120524:09:41:52|12389634|9476|Starting to process msgid -|12389634|

      20120524:09:41:52|12389634|9481|Processing Domain -|duoc.cl|

      20120524:09:41:52|12389634|9515|DNS Lookup Returned -|[(1, '10.10.1.39', ('10.10.1.39',))] fromCache=False|

      20120524:09:41:52|12389634|9516|Connecting to Domain -|duoc.cl|

      20120524:09:41:52|12389634|9487|Block timeout in seconds -|300|

      20120524:09:41:52|12389634|9488|Connecting to MX -|10.10.1.39|

      20120524:09:41:52|12389634|9489|Connecting to A -|10.10.1.39|

      20120524:09:41:52|12389634|9491|Channels Vip vipid:bindhost -|0:10.10.100.43|

      20120524:09:41:52|12389634|4099|Connecting to <BindHost:ConnectHost:ConnectPort> -|<10.10.100.43:10.10.1.39:25>|

      20120524:09:41:52|12389634|4139|-|Reply: '220 srvhubcas.duoc.cl Microsoft ESMTP MAIL Service ready at Thu, 24 May 2012 09:42:49 -0400'|

      20120524:09:41:52|12389634|9492|Connection Status <status> -|1|

      20120524:09:41:52|12389634|4139|-|Sending: EHLO duoc.cl|

      20120524:09:41:52|12389634|4139|-|Reply: '250-srvhubcas.duoc.cl Hello [10.10.100.43]

      250-SIZE 10485760

      250-PIPELINING

      250-DSN

      250-ENHANCEDSTATUSCODES

      250-STARTTLS

      250-AUTH

      250-8BITMIME

      250-BINARYMIME

      250 CHUNKING'|

      20120524:09:41:52|12389634|4139|-|Sending: STARTTLS |

      20120524:09:41:52|12389634|4139|-|Reply: '220 2.0.0 SMTP server ready'|

      20120524:09:41:53|12389634|9552|Recipient Server Certificate verification failed. Verification is not enabled. Continuing...||

      20120524:09:41:53|12389634|4139|-|Sending: EHLO duoc.cl|

      20120524:09:41:53|12389634|4139|-|Reply: '250-srvhubcas.duoc.cl Hello [10.10.100.43]

      250-SIZE 10485760

      250-PIPELINING

      250-DSN

      250-ENHANCEDSTATUSCODES

      250-AUTH

      250-8BITMIME

      250-BINARYMIME

      250 CHUNKING'|

      20120524:09:41:53|12389634|9523|Starting SendSmtpMsg in domain -|duoc.cl|

      20120524:09:41:53|12389634|9570|BATV values are DSN_BVP_enable: <IsEnabled> mail_from: <Mail From> mdoutbound <IsOutbound> selfdeliveryMode <Delivery Mode> -|0:mailto:<redacted>@hotmail.com<redacted>@hotmail.com:0:0|

      20120524:09:41:53|12389634|9563|Exception occurred: Type=<error type> Exception=<exp>  -|<class 'ct_smtplib.SMTPMessageTooBig'>:|

      20120524:09:41:53|12389634|9562|Notification period end, Delivery Failed. Deleting Message.||

      20120524:09:41:53|12389634|9525|Generating DSN||

      20120524:09:41:53|12389634|9527|DSN to <addr> -|<redacted>@hotmail.com|

      20120524:09:41:53|12389634|9529|Args received in parsing email addr <args> -|<redacted>@hotmail.com|

      20120524:09:41:53|12389634|6658|QUEU COMMAND RECEIVED <mailfrom:frm_addr:rcptList:rcptLineList:ipaddress:msgtype:ehloDomain:notifysen der:forgedDomain> -|<<mailto:<redacted>@hotmail.com<redacted>@hotmail.com> size=12842876:{0: '', 1: '', 2: ''}:{(1, 0L): ['<redacted>@hotmail.com']}:{(1, 0L): ['<mailto:<redacted>@hotmail.com<redacted>@hotmail.com>']}:10.10.100.43:4:snt0-omc1-s10.snt0.hotmail.com:1:False>|

      20120524:09:41:53|12389634|6664|Message Details ID||FILENAME||FROMADDR||TOADDR|VIPID <msgid:filename:fromaddr:toaddr:vip> -|<12389739:/ct/data/mss/00/01/23/89/739::['<redacted>@hotmail.com']:0>|

      20120524:09:41:53|12389634|6665|Created new Message ID and File <msgid:file> -|<12389739:/ct/data/mss/00/01/23/89/739>|

      20120524:09:41:53|12389634|9506|Closing SMTP Connection||

      20120524:09:41:53|12389634|4139|-|Sending: QUIT |

      20120524:09:41:53|12389634|4139|-|Reply: '221 2.0.0 Service closing transmission channel'|

      20120524:09:41:53|12389634|9542|Failed to deliver, dropping message id -|12389634|

      20120524:09:41:53|12389634|9480|Finished processing msgid -|12389634|

       

      Message was edited by: Hayton - obfuscating email addresses -  on 24/05/12 19:48:35 IST
        • 1. Re: Imail Gateway version 6.7.2 size attachments
          Hayton

          Moved out of Community Interface Help to Business section, Email Gateway for attention.

           

          Edit - I also went through the post and obfuscated a number of email addresses. Leaving those in a post is insecure and not advisable.

           

          Message was edited by: Hayton on 24/05/12 19:50:40 IST
          • 2. Re: Imail Gateway version 6.7.2 size attachments

            Looking at your post it's a size issue...

            20120524:09:41:53|12389634|4139|-|Reply: '250-srvhubcas.duoc.cl Hello [10.10.100.43]

            250-SIZE 10485760

             

            limit for hotmail is 10 meg...

             

            Some systems give you good responses when it's rejected for size, others just drop the connection.

             

            Check your Delivered queue for the message ID and see what the size of the email was.

             

            Remember when a zip file or compressed file is sent it gets converted to MIME which is all text.  So a 6 meg file can expand GREATLY when converted to MIME.

             

            Hope this helps