2 Replies Latest reply on May 22, 2012 8:14 AM by mqsuser

    Quick Clean warning

      I used the Quick Clean facility on my McAfee security. I found afterwards I couldn't access part of my poker software, and also couldn't access a webpage that required uploading images to design your own t-shirt, it came up as http 404 error, page not found. Both had worked fine before I used quick clean! I don't know what quick clean erased that caused this to happen, but it obviously erased something it shouldn't have. I had to do a system restore to a point prior to the quick clean,to get things working okay again!

      Has anyone else had this kind of problem? Or other issues with quick clean facility?

        • 1. Re: Quick Clean warning
          exbrit

          It's unfortunate but any registry cleaner can delete things that it shouldn't, according to us the user, because it blindly does what it's set to do.    You might want to a) check where you store stuff is not being scanned and b) adjust Quickclean's settings.

           

          Double-click the taskbar icon to open SecurityCenter (or right-click > select)

          Click 'PC and Home Network Tools'

          Click Quickclean

          Click Settings to expand

          Uncheck anything you don't want to be cleaned

          Don't forget to click 'Apply'.

           

          Personally I don't recommend using it but that's up to you, it was included in the software by popular demand.  Windows has it's own tools for doing most of what Quickclean does.

          • 2. Re: Quick Clean warning

            Hello,

            As Ex_Brit mentioned you have select your QuickClean setting before running it the way he explained.

            Also website downloads the web pages/images in cookies and cache location for faster access so if you have accidently selected those locations for cleaning then QuickClean will delete it.

            Also some software install/access data from the Temporary folder which if selected for cleaning then it will delete that.

            As you can restored the system back so you can check the location of those files and unselect those before running QuickClean.