Can you start the services manually?
Appears to me like an unsuccessful installation. Have a look into the install logs that are being created in the %temp% directory. You can post/attach them to
the thread, they are very cryptic those MSI logs, but maybe something sticks out that can point into some direction.
The installation was successfull without errorss. Am thinking it could be something else. I even used a backup of the setup thinking it had isuues but still no success
I have tried starting the services manually but when I restart they set to disabled so they don't start auto on startup
Once started manually does it detect the eicar install check? (eicar.org) At least we know that the product is doing something.
Are there any events logged in the windows event log upon reboot giving clues as to how/what/when service startup for any service failed?
After the reboot, does the mfevtps service start automatically? (you can check services.msc)
Not sure if a process monitor capture during boot can reveal something, would try that though.
Thanks for your reply, we've closed let me try it tommorrow then I get back to you (about 10 hrs). hope you'll be following up to help me resolve it. Many thanks for your support.