Please right click on My computer/Computer (In Vista/Win 7) and select properties
Check if you have a service pack installed.
If its is not installed, Open Internet explorer and click on Tools and select Windows Update to install the same.
If its installed, proceed to step 2
Navigate to the location : C:\Program files\Firefox\Components\scriptff.dll
Rename the file : scripsn.dll to scriptff.dll.old and restart the PC
Let us know if you have any issues post following this step
I installed the latest windows updates and I haven't had a restart request since then and that 6 hours now. Lets hope this works fully.
The requests to restart the PC have come back. I did the things you suggested and it stopped briefly but it is now very much back again.
I am at my wits end with this now.
Can I get a refund for this stupid software. I have not been able to benefit from the so-called virus protection.
It appears like this issue needs some more diagnostics, I have sent you an e-mail requesting for more details on the same. Kindly have it replied so that we can help you better on this issue.
I am now quite frustrated that this problem has recurred and I believe that I am now totally frustrated. I just need this to be fixed now.