I’ve just joined the community in the hope that someone can help me with my file sharing problem.
I have 2 laptops and one desktop. File sharing has been working ok ever since I have had the computers. The latest laptop is over 2 year old. I used to have McAfee virus Plus on all computers, again for over two years.
The problem happened when I decided to go for Total protection 3 weeks ago when the licences needed to be renewed. I started installation from the McAfee website with the desktop computer. At the time I did not realise that I had to uninstall McAfee manually, I assumed that McAfee installation would take care of that. So the installation process on the desktop went haywire. After tech help I finally managed to get it installed using add/remove programs then running mcpr.exe. It still took a few attempts but finally installed.
For the two laptops I used add/remove and the mcpr.exe before installing total protection. The two laptops are working fine.
The problem I now have is when I try accessing shared folders/files that are on my desktop from either of the laptops. The following error message appears :
\\Computer\\user document is not accessible. Might not have permission.
Not enough server storage available.
This problem only occurs when accessing shared folders/files that are on the desktop. I can access shared files on the laptops from either laptop and desktop.
I suspect that the erratic installation of McAfee total on the desktop is still causing problems.
I have tried the following on the desktop :
On various Microsoft advise sites they say the server storage is actually an irpstack overflow problem. (See http://support.microsoft.com/kb/106167) They suggest increasing the IRPStackSize. I have tried this setting it to what I think is the max of 50. This did not work.
I uninstalled McAfee using add/remove (which hung) rebooted, uninstalled again with add/remove, then ran mcpr.exe.
With Mcafee total removed from desktop file sharing works as it has for the past few years.
I then reinstalled Total from my McAfee online account. – The file sharing problem is back. (there were some licencing issues in that it thought I had a forth pc, but this has now been resolve by support, I hope)
I have disabled the firewall on McAfee – still no luck.
I have looked at the control panel->admin tools->event viewer and system , it is showing a lot of Xerrors most of which state :
The server’s configuration parameter “irpstacksize” is too small.
The event log also shows warnings with mfehidk : “process **SVHOST.EXE pid 232 contains unsigned or corruoted code and was blocked from performing a privileged operation with a McAfee driver.
Can anyone help me resolve this or has anyone else had similar problems ?