3 Replies Latest reply on May 15, 2012 1:24 AM by jesperps

    Error starting EPO Console

      When I open the EPO Console it just returs a HTTP 500. The server seems to be runing fine, all clients can communicate with the server.


      On the servers Eventlog Security, there is this:


      An account failed to log on.


      Security ID: SYSTEM

      Account Name: EPO$

      Account Domain: DOMAIN

      Logon ID: 0x3e7

      Logon Type: 2

      Account For Which Logon Failed:

      Security ID: NULL SID

      Account Name: adom

      Account Domain: DOMAIN

      Failure Information:

      Failure Reason: Unknown user name or bad password.

      Status: 0xc000006d

      Sub Status: 0xc0000064

      Process Information:

      Caller Process ID: 0x1c84

      Caller Process Name: C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Apache2\bin\Apache.exe

      Network Information:

      Workstation Name: EPO

      Source Network Address: -

      Source Port: -

      Detailed Authentication Information:

      Logon Process: Advapi

      Authentication Package: Negotiate

      Transited Services: -

      Package Name (NTLM only): -

      Key Length: 0

      This event is generated when a logon request fails. It is generated on the computer where access was attempted.

      The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.

      The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).

      The Process Information fields indicate which account and process on the system requested the logon.

      The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.

      The authentication information fields provide detailed information about this specific logon request.

      - Transited services indicate which intermediate services have participated in this logon request.

      - Package name indicates which sub-protocol was used among the NTLM protocols.

      - Key length indicates the length of the generated session key. This will be 0 if no session key was requested.


      We just changed the default domain administrator name and password. And the former EPO administrator, that installed this system, must have used that somewhere.


      But I dont know McAfees product very well, so I need some help to figur out where to change these credientals...i checked the windows services, and it was not used anywhere.