I m also facing same Issue, I have also raised this to McAfee Support, but still the Issue is not resolved.
When you have multiple machines listed, if you select one of them with the tick box, are all the other instances of that machine selected as well?
Yes, when I click any entry, all the entries are automatically selected. Thank you.
Yes..... if i select one of them with the tick box, all the other instances of that machine get selected as well, And also count is showing as 1 System.
Thanks to both of you
This sounds like an issue that we believe only affects ePO 4.5. What's happening is that ePO incorrectly thinks that the client machine has multiple versions of the same product installed, which is clearly impossible This causes the reports to display each version on each machine as though it were a separate system: this in turn is why, when you select one, they are all selected since in reality they are all the same machine.
At the moment the issue is still being investigated, but there are a number of approaches that can be used in the meantime.
Firstly, if you delete the machine's entry from ePO (but don't remove the agent) then the next time it communicates it will create a new entry with only the correct information. If only a few machines are affected this is an easy solution but it becomes more complex if there are large numbers of machines, or if you have EEPC on the client machines.
Alternatively, if you open a case with Support, there are SQL scripts that can be used to remove the incorrect entries.
Finally, upgrading to ePO 4.6 should prevent the issue from recurring.