2 Replies Latest reply on May 7, 2012 1:21 AM by Hemant Koli

    Laptop, fails to boot OS

      Hello,

       

      I have a laptop with EE installed.  I get the pre-boot screen and enter token/pin, then a quick message that the OS is starting.  Then the screen goes quickly black and OS fails to load.

       

      No errors, just blank/black screen.

       

      Any ideas on the steps to possibly recover, would be more than greatly appreciated.

       

      Thanks,

       

      J