3 Replies Latest reply on Sep 19, 2012 3:08 PM by johlee991

    EEPC 6.2 Pre-boot with Slates

    kink80

      I installed the recently released EEPC 6.2.0.296 on a Samsung Series 7 Slate computer.  When I changed the policy to "Enable on screen keyboard" the on screen keyboard did not show up. When I changed the policy again to "Always display on screen keyboard" the keyboard showed up. When I tried to type on the on screen keyboard I noticed that the there appears to be a calibration or screen resolution issue. Meaning  that the pre-boot cursor is not in line with the physical position of the pen. We were really hoping that with EEPC 6.2 that we could use the on screen keyboard on our slates so we could encrypt them with the same policy that we have on our laptops. Has anyone ran into this before? Is there a way around this other than disabling the pre-boot for slates? Thanks in advance.

        • 1. Re: EEPC 6.2 Pre-boot with Slates

          Unfortunately the slate vendors have not agreed on a standard interface, so eepc only supports specific tablet hardware (Wacom powered). Anything else is up to the mercy of the BIOSmon the device.

           

          Remember if you disable the preboot, you are storing the key on he machine, and thus are not really protected from data disclosure and protection regulations.

          • 2. Re: EEPC 6.2 Pre-boot with Slates
            kink80

            Thanks for the reply. This is a Wacom powered device and the pre-boot responds to pen movement but the calibration is off and the pointer travels faster than the pen. Also when the issue with the on screen keyboard still exists meaning it will not show up on the device unless I have the policy "force" the on screen keyboard. Then after that you still have the calibration issue making it hard to type in your credentials. If I cannot get the issue with the on screen keyboard to work correctly (i.e. pointer travels with the pen and on screen keyboard shows up when it is needed) I have no other choice but to bypass pre-boot authentication or find another encryption solution.

            • 3. Re: EEPC 6.2 Pre-boot with Slates
              johlee991

              Good news!  We were kinda stuck at this issue as well, but the latest patch for EEPC 6.2 fixes this issue.

               

              BZ769612—Samsung Slate 7 tablets do not allow mouse movement at Pre-Boot.

              BZ777682 - Add support for the Pen Digitizer from the Samsung SlatePC

               

              To use this hardware device a policy with Pre-Boot USB support and On Screen Keyboard support enabled is required prior to  enabling Pre-Boot authentication

               

              We tested it out on our Samsung Slate 7 tablets and the pen calibration has worked successfully.