2 Replies Latest reply on Apr 27, 2012 11:42 PM by Peacekeeper

    Real time scanning is off! How do you fix it?

      How do you fix the real time sacnning problem? tried McAffee tools, still no go!

        • 1. Re: Real time scanning is off! How do you fix it?
          k3tg

          It would be helpful to know some info concerning your computer such as operating system, ram, type of internet connection,  etc.

           

          You could try running McAfee Virtual technician found under Useful links at the top of this page in the Technical Support area. MVT will scan your computer and attempt to fix any McAfee related issues it may find.

           

          You could also try to uninstall and reinstall the software as something may have become corrupted. If you do this be sure to run the MCPR removal tool before you reinstall.

           

          If no joy then contact Technical Support as they have more tools available to troubleshoot problems.

          • 2. Re: Real time scanning is off! How do you fix it?
            Peacekeeper

            Also big cause is old Avs still installed or not cleaned out correctly. Did you have another AV on the PC before Mcafee?