6 Replies Latest reply on Apr 28, 2012 3:29 PM by Peter M

    Browser is hijacked, please help!

      Using IE9 and have had McAfee total protection for several years.  Keep it up to date and everything.

       

      My browser seems to have caught a bit of malware or some sort of virus.  When I search, it takes me to totally random sites and the browser will crash unexpectedly as well.

       

      Running a full scan with McAfee didn't solve the problem.  Downloaded and ran "Stinger" which identified and said it removed a "ZeroAccess!mem" trojan, yet the problem persists.  Other programs such as Malwarebytes and Spyhunter identify a number of unwanted programs as well.

       

      My questions are these:

      1.  How did this get by McAfee in the first place?

      2.  How do I fix my computer?

       

      Any help would be appreciated!