3 Replies Latest reply on Jan 17, 2013 3:44 AM by seauser

    Policy retrieval from datastore failed - event ID 2422


      We are getting this client event on a laptop of ours. We've deployed v6.1.2 to many systems at this point and have not run into this one. Anyone run into this event?


      On the client side, the encryption status is Inactive with No Volume information. We've uninstalled and reinstalled the Agent and EEPC client.


      Event ID:2422

      Host Name:
      User Name:
      IP Address:
      Product Code:Endpoint Encryption
      SP HotFix:
      Extra DAT Names:
      Event Type:Policy Enforcement
      Error Code :Policy retrieval from datastore failed
      Site Name:
      Initiator ID:EPOAGENT3000