2 Replies Latest reply on Apr 24, 2012 11:19 AM by ankita

    Problem with mcafee working

      honestly i dont a thing about computers and anti virus. .but  i just got a new dell lappy inspiron 15 R with this mcAfee installed and i also have its original cd. .i gues it has got 15 moths warranty but it  has stopped working . ,wen i try to open it only a blank screen comes. .what should i do man ? Help plzzz

        • 1. Re: Problem with mcafee working
          JaiPrakash

           

          Hello Ankita,

           

          Please check the following and get back to us with the details ;

           

          Open Internet explorer – Click on Help (at the top bar) – then Click on About Internet explorer

          Let us know ;

          Version :

          Cipher strength :

           

          What is the operating system installed ?

          To find Click on Start – Right Click on Computer – then click on Properties

           

          Regards,

           

          1 of 1 people found this helpful
          • 2. Re: Problem with mcafee working

            Hey Jai

             

            i tried doing that internet explorer thing . .nothing is coming in front of version and cipher strength . .a dailog box opens with written all dis . .! but nothing in front of it . .!!

             

            operating system installed . .ummmm

             

            windows 7 home basic

             

            processor- inter(r) core (tm) i3 2350m cpu @ 2.30ghz

             

            ram 3.00gb

             

            64 bit operating system

             

            thats all i know . .! i dont know what is the problem . .i guessi should contact m dealer ? pretty dumb i am feeling right now