6 Replies Latest reply on Aug 6, 2012 11:19 AM by spetrici

    The Website Cannot display the page http: 500 (EPO 4.6.2)

      The launcher is opening up to this site: https://10.0.20.1:8443/core/orionSplashScreen.do.  It was working fine up until today.  I tried restarting the Mcafee Server and Application Server services to no avail.  It just opens up to an http: 500 error page, any ideas?

        • 1. Re: The Website Cannot display the page http: 500 (EPO 4.6.2)

          Hi,

           

          seems like the credentials for the database account configured to connect to ePO database has been changed. please see the following KB article to reset the account credentials,

           

          https://kc.mcafee.com/corporate/index?page=content&id=KB70722

          • 2. Re: The Website Cannot display the page http: 500 (EPO 4.6.2)
            hem

            Please restart the ePO services, launch the console and share the Orion log (\Program files\McAfee\ePO\Server\Logs).

            • 3. Re: The Website Cannot display the page http: 500 (EPO 4.6.2)

              I am able to setup and enable the sa account, and i am able to login to sql mgmt studio with the newly enabled sa account, so I know it's working. I am still however getting an error at step 2, an http 500 error when trying to access https://localhost:8443/core/config-auth.

               

              https://kc.mcafee.com/corporate/index?page=content&id=KB70722

              • 4. Re: The Website Cannot display the page http: 500 (EPO 4.6.2)

                I restarted the Application Server and Server services and launched the console from desktop.  Here are the entries in the orion.log

                 

                2012-04-23 12:26:12,209 ERROR [http-8443-Processor23] [/core].[login]  - Servlet.service() for servlet login threw exception

                org.springframework.beans.factory.BeanCreationException: Bean factory is shut down

                          at com.mcafee.orion.core.spring.MultiParentBeanFactory.checkEnabled(MultiParentBea nFactory.java:382)

                          at com.mcafee.orion.core.spring.MultiParentBeanFactory.getBean(MultiParentBeanFact ory.java:180)

                          at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractB eanFactory.java:160)

                          at com.mcafee.orion.core.servlet.LoginServlet.addLoginHook(LoginServlet.java:237)

                          at com.mcafee.orion.core.servlet.LoginServlet.doPost(LoginServlet.java:230)

                          at com.mcafee.orion.core.servlet.LoginServlet.doGet(LoginServlet.java:59)

                          at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

                          at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

                          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:269)

                          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:188)

                          at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.jav a:659)

                          at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispat cher.java:457)

                          at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher. java:395)

                          at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.ja va:311)

                          at org.apache.catalina.authenticator.FormAuthenticator.forwardToLoginPage(FormAuth enticator.java:321)

                          at org.apache.catalina.authenticator.FormAuthenticator.authenticate(FormAuthentica tor.java:245)

                          at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.ja va:528)

                          at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

                          at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

                          at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)

                          at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.jav a:41)

                          at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:393)

                          at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:14 1)

                          at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:69)

                          at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingVal ve.java:37)

                          at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:10 8)

                          at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

                          at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)

                          at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConn ection(Http11BaseProtocol.java:665)

                          at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:5 28)

                          at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorke rThread.java:81)

                          at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:6 89)

                          at java.lang.Thread.run(Thread.java:619)

                2012-04-23 12:26:12,209 WARN  [http-8443-Processor23] authenticator.FormAuthenticator  - Unexpected error forwarding to login page

                org.springframework.beans.factory.BeanCreationException: Bean factory is shut down

                          at com.mcafee.orion.core.spring.MultiParentBeanFactory.checkEnabled(MultiParentBea nFactory.java:382)

                          at com.mcafee.orion.core.spring.MultiParentBeanFactory.getBean(MultiParentBeanFact ory.java:180)

                          at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractB eanFactory.java:160)

                          at com.mcafee.orion.core.servlet.LoginServlet.addLoginHook(LoginServlet.java:237)

                          at com.mcafee.orion.core.servlet.LoginServlet.doPost(LoginServlet.java:230)

                          at com.mcafee.orion.core.servlet.LoginServlet.doGet(LoginServlet.java:59)

                          at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

                          at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

                          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:269)

                          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:188)

                          at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.jav a:659)

                          at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispat cher.java:457)

                          at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher. java:395)

                          at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.ja va:311)

                          at org.apache.catalina.authenticator.FormAuthenticator.forwardToLoginPage(FormAuth enticator.java:321)

                          at org.apache.catalina.authenticator.FormAuthenticator.authenticate(FormAuthentica tor.java:245)

                          at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.ja va:528)

                          at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

                          at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

                          at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)

                          at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.jav a:41)

                          at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:393)

                          at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:14 1)

                          at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:69)

                          at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingVal ve.java:37)

                          at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:10 8)

                          at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

                          at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)

                          at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConn ection(Http11BaseProtocol.java:665)

                          at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:5 28)

                          at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorke rThread.java:81)

                          at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:6 89)

                          at java.lang.Thread.run(Thread.java:619)

                2012-04-23 12:26:12,209 ERROR [http-8443-Processor23] servlet.ControllerServlet  - an unexpected error occurred while core's bean factory was not available

                org.springframework.beans.factory.BeanCreationException: Bean factory is shut down

                          at com.mcafee.orion.core.spring.MultiParentBeanFactory.checkEnabled(MultiParentBea nFactory.java:382)

                          at com.mcafee.orion.core.spring.MultiParentBeanFactory.getBean(MultiParentBeanFact ory.java:180)

                          at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractB eanFactory.java:160)

                          at com.mcafee.orion.core.servlet.LoginServlet.addLoginHook(LoginServlet.java:237)

                          at com.mcafee.orion.core.servlet.LoginServlet.doPost(LoginServlet.java:230)

                          at com.mcafee.orion.core.servlet.LoginServlet.doGet(LoginServlet.java:59)

                          at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

                          at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

                          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:269)

                          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:188)

                          at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.jav a:659)

                          at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispat cher.java:457)

                          at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher. java:395)

                          at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.ja va:311)

                          at org.apache.catalina.authenticator.FormAuthenticator.forwardToLoginPage(FormAuth enticator.java:321)

                          at org.apache.catalina.authenticator.FormAuthenticator.authenticate(FormAuthentica tor.java:245)

                          at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.ja va:528)

                          at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

                          at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

                          at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)

                          at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.jav a:41)

                          at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:393)

                          at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:14 1)

                          at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:69)

                          at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingVal ve.java:37)

                          at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:10 8)

                          at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

                          at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)

                          at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConn ection(Http11BaseProtocol.java:665)

                          at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:5 28)

                          at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorke rThread.java:81)

                          at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:6 89)

                          at java.lang.Thread.run(Thread.java:619)

                2012-04-23 12:28:37,322 ERROR [http-8443-Processor25] [/core].[login]  - Servlet.service() for servlet login threw exception

                org.springframework.beans.factory.BeanCreationException: Bean factory is shut down

                          at com.mcafee.orion.core.spring.MultiParentBeanFactory.checkEnabled(MultiParentBea nFactory.java:382)

                          at com.mcafee.orion.core.spring.MultiParentBeanFactory.getBean(MultiParentBeanFact ory.java:180)

                          at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractB eanFactory.java:160)

                          at com.mcafee.orion.core.servlet.LoginServlet.addLoginHook(LoginServlet.java:237)

                          at com.mcafee.orion.core.servlet.LoginServlet.doPost(LoginServlet.java:230)

                          at com.mcafee.orion.core.servlet.LoginServlet.doGet(LoginServlet.java:59)

                          at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

                          at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

                          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:269)

                          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:188)

                          at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.jav a:659)

                          at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispat cher.java:457)

                          at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher. java:395)

                          at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.ja va:311)

                          at org.apache.catalina.authenticator.FormAuthenticator.forwardToLoginPage(FormAuth enticator.java:321)

                          at org.apache.catalina.authenticator.FormAuthenticator.authenticate(FormAuthentica tor.java:245)

                          at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.ja va:528)

                          at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

                          at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

                          at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)

                          at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.jav a:41)

                          at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:393)

                          at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:14 1)

                          at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:69)

                          at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingVal ve.java:37)

                          at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:10 8)

                          at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

                          at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)

                          at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConn ection(Http11BaseProtocol.java:665)

                          at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:5 28)

                          at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorke rThread.java:81)

                          at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:6 89)

                          at java.lang.Thread.run(Thread.java:619)

                2012-04-23 12:28:37,322 WARN  [http-8443-Processor25] authenticator.FormAuthenticator  - Unexpected error forwarding to login page

                org.springframework.beans.factory.BeanCreationException: Bean factory is shut down

                          at com.mcafee.orion.core.spring.MultiParentBeanFactory.checkEnabled(MultiParentBea nFactory.java:382)

                          at com.mcafee.orion.core.spring.MultiParentBeanFactory.getBean(MultiParentBeanFact ory.java:180)

                          at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractB eanFactory.java:160)

                          at com.mcafee.orion.core.servlet.LoginServlet.addLoginHook(LoginServlet.java:237)

                          at com.mcafee.orion.core.servlet.LoginServlet.doPost(LoginServlet.java:230)

                          at com.mcafee.orion.core.servlet.LoginServlet.doGet(LoginServlet.java:59)

                          at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

                          at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

                          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:269)

                          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:188)

                          at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.jav a:659)

                          at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispat cher.java:457)

                          at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher. java:395)

                          at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.ja va:311)

                          at org.apache.catalina.authenticator.FormAuthenticator.forwardToLoginPage(FormAuth enticator.java:321)

                          at org.apache.catalina.authenticator.FormAuthenticator.authenticate(FormAuthentica tor.java:245)

                          at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.ja va:528)

                          at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

                          at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

                          at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)

                          at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.jav a:41)

                          at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:393)

                          at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:14 1)

                          at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:69)

                          at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingVal ve.java:37)

                          at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:10 8)

                          at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

                          at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)

                          at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConn ection(Http11BaseProtocol.java:665)

                          at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:5 28)

                          at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorke rThread.java:81)

                          at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:6 89)

                          at java.lang.Thread.run(Thread.java:619)

                2012-04-23 12:28:37,322 ERROR [http-8443-Processor25] servlet.ControllerServlet  - an unexpected error occurred while core's bean factory was not available

                org.springframework.beans.factory.BeanCreationException: Bean factory is shut down

                          at com.mcafee.orion.core.spring.MultiParentBeanFactory.checkEnabled(MultiParentBea nFactory.java:382)

                          at com.mcafee.orion.core.spring.MultiParentBeanFactory.getBean(MultiParentBeanFact ory.java:180)

                          at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractB eanFactory.java:160)

                          at com.mcafee.orion.core.servlet.LoginServlet.addLoginHook(LoginServlet.java:237)

                          at com.mcafee.orion.core.servlet.LoginServlet.doPost(LoginServlet.java:230)

                          at com.mcafee.orion.core.servlet.LoginServlet.doGet(LoginServlet.java:59)

                          at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

                          at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

                          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:269)

                          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:188)

                          at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.jav a:659)

                          at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispat cher.java:457)

                          at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher. java:395)

                          at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.ja va:311)

                          at org.apache.catalina.authenticator.FormAuthenticator.forwardToLoginPage(FormAuth enticator.java:321)

                          at org.apache.catalina.authenticator.FormAuthenticator.authenticate(FormAuthentica tor.java:245)

                          at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.ja va:528)

                          at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

                          at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

                          at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)

                          at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.jav a:41)

                          at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:393)

                          at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:14 1)

                          at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:69)

                          at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingVal ve.java:37)

                          at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:10 8)

                          at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

                          at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)

                          at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConn ection(Http11BaseProtocol.java:665)

                          at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:5 28)

                          at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorke rThread.java:81)

                          at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:6 89)

                          at java.lang.Thread.run(Thread.java:619)

                2012-04-23 12:30:18,964 ERROR [Thread-1] server.OrionLifecycleListener  - an error occurred while processing a catalina lifecyle event stop

                org.springframework.beans.factory.BeanCreationException: Bean factory is shut down

                          at com.mcafee.orion.core.spring.MultiParentBeanFactory.checkEnabled(MultiParentBea nFactory.java:382)

                          at com.mcafee.orion.core.spring.MultiParentBeanFactory.getBean(MultiParentBeanFact ory.java:180)

                          at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractB eanFactory.java:160)

                          at com.mcafee.orion.core.OrionCore.logStartupShutdownMsg(OrionCore.java:641)

                          at com.mcafee.orion.core.OrionCore.shutdown(OrionCore.java:623)

                          at com.mcafee.orion.core.OrionCore.stop(OrionCore.java:377)

                          at com.mcafee.orion.core.server.OrionLifecycleListener.lifecycleEvent(OrionLifecyc leListener.java:133)

                          at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.j ava:120)

                          at org.apache.catalina.core.StandardServer.stop(StandardServer.java:728)

                          at org.apache.catalina.startup.Catalina.stop(Catalina.java:602)

                          at org.apache.catalina.startup.Catalina.start(Catalina.java:577)

                          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.ja va:25)

                          at java.lang.reflect.Method.invoke(Method.java:597)

                          at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:295)

                          at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:433)

                2012-04-23 12:30:18,964 INFO  [Thread-1] http11.Http11BaseProtocol  - Pausing Coyote HTTP/1.1 on http-8443

                2012-04-23 12:30:18,964 INFO  [Thread-1] http11.Http11BaseProtocol  - Pausing Coyote HTTP/1.1 on http-8444

                2012-04-23 12:30:19,964 INFO  [Thread-1] core.StandardService  - Stopping service Catalina

                2012-04-23 12:30:20,370 INFO  [Thread-1] http11.Http11BaseProtocol  - Stopping Coyote HTTP/1.1 on http-8443

                2012-04-23 12:30:20,370 INFO  [Thread-1] http11.Http11BaseProtocol  - Stopping Coyote HTTP/1.1 on http-8444

                • 5. Re: The Website Cannot display the page http: 500 (EPO 4.6.2)
                  smalldog

                  I have the same problems, have solution? can not start McAfee ePolicy Orchestrator 4.6.0 Event Parser service. Thanks!

                  • 6. Re: The Website Cannot display the page http: 500 (EPO 4.6.2)
                    spetrici

                    I have seen the same thing on several 4.6.x servers.  Typically though, if I wait 10 or 15 minutes, I am then able to access the login page.  Is this the case for you as well?