6 Replies Latest reply on Apr 28, 2012 11:22 AM by SafeBoot

    “Error 000007 Internal Initialization Error

      Hi Everyone,


      First time posting.....


      We are working with Endpoint Encrypting for PC (EEPC) in my organization. I have I have successful encrypted 10 laptops including mine. Each laptop has in the “Encryption Users” section the user name, and three other users.

      We want to change the “Encryption Users” section by adding “Domain Users” to it. So I added it to my laptop.


      Now, when I log into my laptop, in the EPO screen, I get an error: “Error 000007 Internal Initialization Error”. Yes the “Auto Recovery” works great.


      I checked your support page and found this link:  https://kc.mcafee.com/corporate/index?page=content&id=KB75036&actp=search&viewlo cale=en_US&searchid=1334638183837


      I removed the “Domain Users” and I am still getting the error.


      Any ideas and thanks?