By the way, our client machines have EEPC v5.1.8 installed
can you upload a client log from one of these machines?
hum - nothing too bad there, but the 5.1 version didnt have as rich logging or corruption reporting as later versions.
So, I hate to ask this, but what changed in your environment? Did you update something like AV to a new major version, install host protection, or something which would monitor disk access etc?
The error means that the driver can't get the partition information from the machinem, so anything related to low level disk, repartitioning etc will cause problems. It could even be related to a change in user rights.
I know that we've upgraded VirusScan a few times over the years. Also, we have McAfee Host DLP 3.x & 9.1 out there now as well. All of our endpoint security products are McAfee brand, if that matters.
Here's the McAfee "About" contents from a typical machine:
nothing getting thrown up in the HIPS logs by any chance?
Mike, I see some IPs and DNS info that may not be a good idea to post here. I'd like to edit that stuff out if possible. Let me know.
Also, I know we had some issues for email customers with DAT 6682. I'm wondering if there may be other inadvertent issues as a result?
I believe 6683 has been released so you may want to move to it.
Thanks for picking up on the IPs. Please feel free to edit the entry.
I'll let our VirusScan SME know about the DAT issue, though I don't think that's factoring in with this particular issue since it predates that specific DAT.