4 Replies Latest reply on Apr 30, 2009 8:36 AM by nmarchini

    naiavf5i.sys crahsing Itanium servers with stop code 0x00000019

      We have a SQL cluster running Windows 2003 SP1 on Itanium hardware. We are not able to update to SP2 and the server is repeatedly crashing with the following stop code

      The reason supplied by user XXXXX\xxx for the last unexpected shutdown of this computer is: System Failure: Stop error
      Reason Code: 0x805000f
      Bug ID:
      Bugcheck String: 0x00000019 (0x0000000000000020, 0xe0000106000faca0, 0xe0000106000fad10, 0x000000000c070446)
      Comment: 0x00000019 (0x0000000000000020, 0xe0000106000faca0, 0xe0000106000fad10, 0x000000000c070446)


      The analysis of the crash dump has suggested that naiavf5i.sys is the possible cause of the issue. The server is running 8.0.0 with patch 16 the naiavf5i.sys is at level 11.0.0.125.


      Has anyone else experienced this issue?

      We are thinking of updating to HF375377.txt which includes an updated version of naiavf5i.sys but we need to explore all avenues to try to resolve this issue.