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1178 Views 2 Replies Latest reply: Apr 26, 2012 5:07 AM by mqsuser RSS
Hayton Volunteer Moderator 4,597 posts since
Sep 27, 2010
Currently Being Moderated

Apr 14, 2012 12:57 PM

Anti-Spam running slow, fails to terminate

Version 12.0, Build 12.0.292

Last update 04 Dec. 2011

Content version 4192

Content update 14 April 2012

Engine version 2.2.0.9286

 

This is only on the XP machine with Outlook Express 6

 

Anti-spam appears to process messages from some, and only some, of the web mail services I use.  Where anti-spam is not involved the messages download very fast; when anti-spam gets hold of messages it takes a long time to process them - up to 30 seconds per message - and sometimes, when it eventually reaches the last message to be processed, the pop-up box showing progress freezes and cannot be dismissed. I have to kill off the process from Task Manager or Process Explorer.

Anti-spam popup.JPG

 

This popup has been on-screen now for 3 hours, so clearly it's not going away.

 

I don't see any posts about this so it may be local settings at fault. Has anyone else seen this?


Volunteer Moderator  Leeds, UK
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