3 Replies Latest reply on Apr 17, 2012 6:06 AM by JJAYARA Branched to a new discussion.

    mxlogic.net denies our mails.. who to contact

      Hi,

       

      Sorry for posting in this forum.. I couldnt find a better match..

       

      My company have an issues sending mails to our customers who are using McAfee's mail scan service (mxlogic.net). It simply denies our mails.

      There is no explanation to the deny, and its a pain.

       

      Who can I contact at McAfee to get this issue resolved??

       

      We are using Microsoft FOPE as mail send, but we have tried to send the mails directly from our on premisis, but are getting the same "deny".

      Our SPF are correct and we are not listed in any spamhaus or other lists.

       

      Just some samples of the error:

       

      p02c12m085.mxlogic.net #<p02c12m085.mxlogic.net #5.0.0 smtp;554 Denied [e0f968f4.0.828342.00-1691.1222255.p02c12m085.mxlogic.net] (Mode: normal)> #SMTP#

       

      Oprindelige brevhoveder:

       

      Received: from mail175-tx2-R.bigfish.com (10.9.14.235) by
      TX2EHSOBE005.bigfish.com (10.9.40.25) with Microsoft SMTP Server id
      14.1.225.23; Thu, 12 Apr 2012 09:23:26 +0000
      Received: from mail175-tx2 (localhost [127.0.0.1])              by
      mail175-tx2-R.bigfish.com (Postfix) with ESMTP id 50F731C032C                for
      <xxx@ggp-group.com>; Thu, 12 Apr 2012 09:23:26 +0000 (UTC)

       

       

      another one sending directly

       

      p01c11m005.mxlogic.net #554 Denied [f67148f4.0.2113578.00-2366.2964335.p01c11m005.mxlogic.net] (Mode: normal) ##

       

      Oprindelige brevhoveder:

       

      Received: from SRV-BOR-MAIL08.net.local ([fe80::40ae:8743:17be:8963]) by  SRV-BOR-MAIL10.net.local ([fe80::4053:fa9c:98d8:6341%10]) with mapi id  14.02.0283.003; Tue, 10 Apr 2012 13:20:15 +0200

      From: Hanne Jensen <xxx@danskerhverv.dk>

      To: "xxx@grymer.dk" <xxx@grymer.dk>

      Subject: =?Windows-1252?Q?VS:_TELEFONM=D8DE/BPK_VEDR=D8RENDE_BRYSTREKONSTRUKTIONER?=

      =?Windows-1252?Q?-FORHANDLINGER?=

      Thread-Topic: =?Windows-1252?Q?TELEFONM=D8DE/BPK_VEDR=D8RENDE_BRYSTREKONSTRUKTIONER-FOR?=

      =?Windows-1252?Q?HANDLINGER?=

      Thread-Index: Ac0Den3PFFT+ZVSwRq+aFgyiYNjgWAThvhOgAAKac8A=

      Date: Tue, 10 Apr 2012 11:20:15 +0000

       

      Hope someon can help us

       

      Regards

      Kim Sorensen

       

      Danish Chamber of Commerce