I have the same problem I don't know what I should do, please help !
The reasons for this can vary widely from machine to machine and depend on what else is running at the time plus how much the system has in resources such as RAM plus whether or not the system has an infection or not.
Without more details one can only guess at reasons. Like the original poster didn't post anything other than vague details about the system and nothing else, you haven't given any details at all. Rival software can also cause problems such as this.
If you are satisfied that you have no infection then contact Technical Support, it's now a free phone call ot online chat and available through Useful Links at the top of this page.
If you think it may be infection try some of the suggestions in the last link in my signature below.
My configuration is :
Operating System: Windows 7 Édition Intégrale 64-bit (6.1, Build 7601) Service Pack 1
Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 8192MB RAM
Available OS Memory: 8168MB RAM
DirectX Version: DirectX 11
Card name: NVIDIA GeForce GTX 560 Ti
Display Memory: 4050 MB
Dedicated Memory: 978 MB
Shared Memory: 3071 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Mother Board : P8P67 Revison 3 socket 1155 ASUS
I have Mcafee Internet Security by Free (operator internet).
If you need more information, tell me.
If you can help me here i will try technical support thanks.
Well the stats for your machine are good. The only possible red flag I see is that you get your software for free through a 3rd party. Often upgrades to the software get held up indefinitely by those 3rd parties, but of course I have no idea if that's contributing to this.
Run Stinger and Malwarebytes Free from the last link in my signature below and if they don't help, or come up clean, contact Technical Support as I suggested. They are best because they can troubleshoot things directly.
Thanks i will try.
Good luck ;-)
THANK YOU !!! I think it work, it had 23 malware (adware toollbar the most).
You have to watch those toolbars as they often download with other software unless you keep a close eye on things. OK, good luck ;-)