2 Replies Latest reply: Feb 23, 2013 8:14 AM by alexn RSS

    Upgrading EPO 4.5 to 4.6

    Jaimoon Patel

      We are currently upgrading our EPO 4.5 (Patch 5) to 4.6, followed the steps through the KB articals and the installation documention regarding to the upgrade of EPO 4.5 to 4.6.

      It gets to a point were it stops the wizard and say's the following,

       

      "Setup was unable to backup the existing ePolicy Orchestrator folder

                          C:\Program Files\McAfee\ePolicy Orchestrator

      Please close any application that may be accessing that folder"

       

      There are no shares and all process regarding to EPO on the phyiscal server are not running. Any Ideas are welcomed!