Skip navigation
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
2555 Views 3 Replies Latest reply: Apr 7, 2012 11:17 AM by Jayadeep NR RSS
luxor2 Newcomer 8 posts since
Oct 15, 2010
Currently Being Moderated

Apr 6, 2012 11:26 AM

Firewall blocks Adobe Flash player and downloads

When Firewall is on I can't download files or use flash player. When off and Windows fire is turned back on they work fine.

  • Jayadeep NR McAfeeSME 350 posts since
    Dec 20, 2010
    Currently Being Moderated
    1. Apr 6, 2012 1:20 PM (in response to luxor2)
    Re: Firewall blocks Adobe Flash player and downloads

    Hi There,

     

    We need some information,

     

    • What is the OS installed and Service Pack
    • Version of SecurityCenter and Personal Firewall
    • What are the browsers you are using

     

    Could you please try below steps and let us know the status,


    • Try resetting Firewall setting ( Firewall Settings >> click on "Restore Defaults" buton)
    • Check if your browser has full access enabled
    • Please try to access internet after disabling NetGuard ( Firewall Settings >> Click on Netguard Drawer and uncheck the NetGuard and click on Apply Button)

    Thanks and regards,

    Jayadeep NR
    McAfee SME


    If you find this post helpful, a click upon Helpful Answer button at bottom would always be appreciated.
    If it also solves your problem, clicking Correct Answer below it will benefit other users!
  • Jayadeep NR McAfeeSME 350 posts since
    Dec 20, 2010
    Currently Being Moderated
    3. Apr 7, 2012 11:18 AM (in response to luxor2)
    Re: Firewall blocks Adobe Flash player and downloads

    I would suggest to turn off Netguard, only when you try to download or play using Adobe Flash.

     

    Also you may check on Net Guard drawer and remove if there is any IP address added in blocked list and that may be helpful.

     

    on 7/4/12 9:48:00 PM IST

    Thanks and regards,

    Jayadeep NR
    McAfee SME


    If you find this post helpful, a click upon Helpful Answer button at bottom would always be appreciated.
    If it also solves your problem, clicking Correct Answer below it will benefit other users!

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points