One of my machines is restarting throughout the day. The user seems to think the restarts happen when they are opening a file from the network or attaching a file in Outlook from the network. But it doesn't always restart when doing these tasks. When I check in the Windows event log under Application Logs I see the following:
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Time: 11:14:51 AM
Faulting application services.exe, version 5.1.2600.5755, faulting module HcSvc.dll, version 18.104.22.1681, fault address 0x00001cf2.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
This machine is running:
Windows XP Pro SP1
McAfee Agent 22.214.171.1240
McAfee HIPS 126.96.36.1999
This machine was recently upgraded from HIPS 188.8.131.529 and that is when the issues started occurring. I have removed HIPS 184.108.40.2069 via an ePO Client task restarted the machine and then installed HIPS 220.127.116.119 with another ePO client task and this did not correct the issue.
Message was edited by: kink80 on 4/5/12 10:45:37 AM GMT-06:00