that usually means that MWG is not able to talk to the website on the remote end. Can you verify that MWG is allowed to talk to the destination?
For example you could connect to MWG via SSH, login as root and run
There should be some output telling you that MWG was able to connect and successfully downloaded something. Otherwise outgoing connections may not work as expected, maybe a next-hop proxy needs to be defined or something else is blocking MWG on its way out.
Thank you, Andre
Are you from Brazil? Please, you recommends some solution provider or partner Mcafee in São Paulo.
I am located in germany :-)
To get some assistance in brazil, I would recommend to get in touch with some local resources. There is a McAfee location which you may contact
Brazil / Brasil
Av. Nações Unidas, 8.501 – 16º andar
Pinheiros – São Paulo – SP
Tel: +(11) 3711-8200
Fax: +(11) 3711-8286
I don´t think they will be able to provide technical assistance, but they should have some insight who you should talk to.
Additionally you can go to
In the middle tab you can choose "LTAM" and "Brazil" and click search. It will return you a couple of resellers/partners in your region.
I hope this helps.
Thank you Andre, you have helped a lot.
Have a great day.
I've actually seen this could not connect to the detination in time error ... ironically mostly with links to kc.mcafee.com.
I'm curious if anyone else has seen performance issues with kc.mcafee.com.
In my experience with encountering this issue, all other sites would be fine, and just that one would throw this error.