McAfee SiteAdvisor is the IE9 anti-phishing tool - is that installed? McAfee Anti-Spam also protects against it if installed but is part of only cwertain packages.
She should have the latest Java installed from http://www.java.com/en/
JS Exploit-blacole is outlined here with removal instructions, http://home.mcafee.com/virusinfo/VirusProfile.aspx?key=688320#none
I suggest you download, update (important) and run the FREE version of THIS tool also.